Question about Philips SA920017 MP3 Player

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Philips sa920017 will not turn on or when hooked to the computer nothing ...hit the reset button and nothing....is it dead?

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  • Anonymous Mar 04, 2009

    I have the philips SA3020 but it did the same thing as the philips sa92001. I am upset with it because i take really good care of it and it all of a sudden just started having problems. It would freeze up on the title screen and i would restart it every time and try again. Then i tried repairing it with the cd that came with it and it said something was wrong with the firmwire, do i have to send it in to get fixed, buy a new mp3, or is there any other way to fix it? Also it would overheat everytime i tried fixing it, i would never leave it on the charger for more than it should and i just dont understand what went wrong. Help would be much appriciated^^

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Feb 21, 2009

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1 Answer

My mp3 player won't turn on


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Apr 02, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

How do you charge a 2bg go gear? trued laptip but no luck my in mp3 it won't come on


Your laptop has to have a USB 2.0 port. Many laptops do not even have enough power to properly run an mp3 player. If your laptop is definitely compatible, here is the method to force recognition (note: the Philips HDD series of GoGear needs a proprietary adapter, so if your model # starts with HDD, make sure you have the original adapter):

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

Mar 25, 2009 | Philips SA920017 MP3 Player

1 Answer

SA9200 device manager problems


OK - you messed up somehow. Instead of downloading the Philips Device Manager from Philips' official site, you have downloaded malware. The only legitimate source for the Philips Device Manager is www.usasupport.philips.com

Download the legitimate version and plug your mp3 player into the computer. The "Repair" button will then appear.

-Tha Mp3 Doctor

Feb 19, 2009 | Philips SA920017 MP3 Player

1 Answer

Blank


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jan 23, 2009 | Philips SA3025/37 Flash MP3 Player

3 Answers

Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Deleting Factory Songs and Videos For SA30XX Philips MP3 can someone help me i have no idea how to its bugging me


My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

-Tha Mp3 Doctor

Dec 26, 2008 | Philips SA920017 MP3 Player

1 Answer

Blinking philips sa6045 mp3 player.


Make sure the hold/lock switch is not engaged - see manual for details. Probably needs to be replaced - that is a sure sign of a hardware issue, and it is not something that can just be repaired. but, just to be safe, try this:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 12, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Can't charge, computer doesn't recognize


Make sure the hold/lock switch is not engaged - see manual for details. Probably needs to be replaced - that is a sure sign of a hardware issue, and it is not something that can just be repaired. but, just to be safe, try this:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 10, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Power


On the back is a very little reset button. Push it and it should work.

Oct 02, 2007 | Philips SA920017 MP3 Player

1 Answer

Philips hdd070 MP3 player has gone dead


i think it's hanged. Let it be the way is it, once the battery is exhausted and at that time when u start it, it should be OK.

Aug 22, 2007 | Philips HDD070 MP3 Player

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