Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Colored Vertical Lines when ADF Scanning

When I scan using the ADF & HP Director I have recently started getting 3-5 magenta, yellow and / or cyan vertical lines about 2 inches in from the left margin. I have cleaned everything, however the colors lead me to believe it is not a cleaning issue. This does not happen when I scan from the glass and also doesn't happen when I copy from the ADF. Does anyone have any ideas for me?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 446 Answers

The scanner system using ADF is not the same as in using from the platen glass, (CIS usually called contact image sensor) reads your document and sends the info to be printed, chances are your CIS assembly could be dirty and have some dirt on its surface, try opening this area on the top of ADF and clean with a moistened cloth, especially the affeced left margin, it should work!

Posted on Jul 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer is not printing yellow, Light Cyan, Cyan, blue lines through Light Magenta & Magenta, What could be causing this and it is also leaking black ink out of the bottom of printer.


Is it under warranty, are you re-filling the cartridges? If yes to first and no to the other two, send it back under warranty. If you use copy cartridges or refill old ones the warranty is vod. This means you need to replace the printer. To be honest, you'd be better off buying an Epson all in one. Even the wireless model start @ sound 40gbp and you can buy good copy cartridges from choicestationery.com

Nov 17, 2014 | HP Photosmart C8180 All-in-one -...

1 Answer

Samsung CLX-6220-FX vertical lines when scanning and copying


The reason for such lines if they appear only on scans/copies from the automatic document feeder (adf), but not on regular scans and printouts is that there is dirt on the small glass stripe next to the scanner area that is used for scanning from the adf. Just clean that glass stripe and the lines should go away.

Jan 21, 2014 | Samsung CLX 6220FX - multifunction fax /...

1 Answer

Epson l200 ink pad error


epson L200 ink pads error Epson L200 is an All-In-One printer, All-In-One printer is a printer unit has multiple function as Scanning, Photocopying, and printing. Epson L200 comes with 6 ink bottle consist of 3 Black Ink, and colored ink, 1 bottle for Cyan, 1 bottle for Magenta, and 1 bottle for Yellow Colors pls check epson L200 ink pads error reset http://www.2012teamtech.com/epson-l200-ink-pads-error

Dec 25, 2013 | Epson L200 Original Continuous Ink Tank...

2 Answers

INK PADS FULL


get the ink reset utility with key

May 02, 2013 | Epson L200 Original Continuous Ink Tank...

1 Answer

Black vertical lines when scanning on canon mx420


the ocr sensor in the ADF needs to be replaced, I would recommend replacing the whole ADF as a whole.

Aug 10, 2012 | Office Equipment & Supplies

1 Answer

Vertical lines on output


If the are yellow replace the yellow cart Cyan replace the cyan Magenta replace the magenta. Thank you, Steven 808-520-3003

Jul 26, 2010 | HP Color LaserJet 2600n Printer

3 Answers

Black vertical lines on faxes sent using auto document feeder


If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Nov 15, 2008 | HP Photosmart 375 InkJet Printer

1 Answer

Vertical lines when scanning using automatic document feeder...Glass is clean


It is not in the glass. More than likely it is in the rollers of the ADF feeder. If you open the cover of the ADF feeder you can see there are 3 screws (! is found under another small cover furthest to the back of the machine. Once these three screws are removed you can left the entire ADF feeder from the unit. You will then be able to clean all the rollers. Do not use alcohol as this will dry our your rollers and cause them to eventually crack. Just use soap and water to clean the rollers. Then reinstall the ADF feeder assembly back on the machine.

Nov 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Dell 1600n ADF Problem


You have either a piece of dust or a scratch on the scanning glass. This will show up as a line because the paper is pulled across the point.

Nov 12, 2007 | Dell 1600n All-In-One Laser Printer

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

254 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...