Question about HP OfficeJet 7310 All-In-One InkJet Printer
When I scan using the ADF & HP Director I have recently started getting 3-5 magenta, yellow and / or cyan vertical lines about 2 inches in from the left margin. I have cleaned everything, however the colors lead me to believe it is not a cleaning issue. This does not happen when I scan from the glass and also doesn't happen when I copy from the ADF. Does anyone have any ideas for me?
The scanner system using ADF is not the same as in using from the platen glass, (CIS usually called contact image sensor) reads your document and sends the info to be printed, chances are your CIS assembly could be dirty and have some dirt on its surface, try opening this area on the top of ADF and clean with a moistened cloth, especially the affeced left margin, it should work!
Posted on Jul 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 17, 2014 | HP Photosmart C8180 All-in-one -...
Mar 13, 2014 | Samsung Pn50a450 Pn50a450p1dxza 50" 720p...
Jan 21, 2014 | Samsung CLX 6220FX - multifunction fax /...
Dec 25, 2013 | Epson L200 Original Continuous Ink Tank...
Aug 10, 2012 | Office Equipment & Supplies
Nov 15, 2008 | HP Photosmart 375 InkJet Printer
Nov 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...
255 people viewed this question
Usually answered in minutes!