Question about HP OfficeJet 7310 All-In-One InkJet Printer
When I scan using the ADF & HP Director I have recently started getting 3-5 magenta, yellow and / or cyan vertical lines about 2 inches in from the left margin. I have cleaned everything, however the colors lead me to believe it is not a cleaning issue. This does not happen when I scan from the glass and also doesn't happen when I copy from the ADF. Does anyone have any ideas for me?
The scanner system using ADF is not the same as in using from the platen glass, (CIS usually called contact image sensor) reads your document and sends the info to be printed, chances are your CIS assembly could be dirty and have some dirt on its surface, try opening this area on the top of ADF and clean with a moistened cloth, especially the affeced left margin, it should work!
Posted on Jul 14, 2008
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Posted on Jan 02, 2017
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