Question about Singer CE-100 Futura Computerized Sewing Machine

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Upgrade won't work

My grandmother purchased the upgrade software for the CE-100. Since I'm better with computers she had me install it for her. I did everything it said to do, the install completed successfully, the drivers updated, but when she tries to open it it gives her an error message "Failed to Initialize Security" and then closes. I called Singer and they didn't have an answer on how to fix it. Thanks!

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Most probably antivirus or other security related software does not let the Futura to complete the installation properly. Did you send troubleshooting utility report to Singer?

Posted on Jul 15, 2008

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