Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

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Leaking washing machine

The washing machine often leaks badly both from the bottom of the detergent drawer and from the bottom of the door mostly when the machine is first switched on. The previous owners did not leave an instruction manual so I'm not sure if it's a basic problem or not. I also wonder if the filter needs cleaned as I have a dog and where do the hairs from blankets etc.go? Any help would be much appreciated.

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TO FIX THIS PROBLEM I WOULD FIRST TAKE OUT THE SOAP DRAWER AND CHECK THE HOSE AND MAKE SURE IT IS NOT CLOGGED WITH WASHING POWDER AS IT CAN BECOME HARD AND BLOCK THE PIPE BY 50% ALSO CLEAN UNDERNEAT AND AROUND WHERE THE SOAP DRAWER SLIDES IN REGARDS UNDER THE DOOR MAKE SURE THAT THE RUBBER IS SPOTLESS AND SITTING PROPERLY .CLEAN UNDER THE DOOR AS WELL.

Posted on Jul 15, 2008

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Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
Soap dispenser leaks
The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
  • If you have a leaking washing machine, and you can't see where it's coming from, shove some newspaper underneath the washing machine. The slightest drop will give a clue where the water is leaking from. Pull the sheet out regularly to check for water leaks.
  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

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