The insulation between the inside and the outside of the freezer haas become water logged, This can be twmporarilly remedied by switching off the freezer and letting the insulation dry out for a few weeks, less in hot dry climates, but the solution is temporary and the problem will reoccur. To have the foam replaced means a complete strip down of the freezer and is seldom worth the cost. I am sorry, but you will probably have to get used to living with the problem. Incidently, it does make inroads into your electricity bills.
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