Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Black Horizontal lines

I am getting black horizontal lines when printing anything with my HPOffice Jet 6210 any ideas how to fix this?

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Hi!



Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps:

  1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
    1. check if there is plain white paper in the Input tray.
    2. Press Setup .
    3. Press < or >to select Tools and then press OK .
    4. Press < or > to select Clean Print Cartridge and then press OK . The unit prints a test page.
    5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
  2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
  3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
    1. Open HP Solution Center .
    2. Click Settings .
    3. Click Print Settings .
    4. Click Printer Toolbox .
    5. Click the Estimated Ink Levels tab.
    6. Replace any ink cartridge that is low on ink.
  4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
    1. Open the front of the unit to access the ink cartridges.
    2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
    3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them
    4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
    5. Allow the cartridges to dry before reinserting them.
    6. Close the unit, and plug the power cord back in.
    7. Print a self-test page to check the results. Follow the steps below to print a self-test page.
      1. Press Setup .
      2. Press <or > until Print Report displays and then press OK .
      3. Press < or > until Self-Test Report displays and then press OK . The self-test report prints.
    8. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
- hope it will help to resolve you problem...

Posted on Jul 15, 2008

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