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I have a logitech laptop mouse, i have it plugged in to the laptop USB port (wireless) with a new battery in the mouse and its not working. it was working a few days ago, but then it just stopped. do i need a new mouse?

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Do you have the software to go with the mouse or was there one at all?.............you may need to reinstall this software. Otherwise if you did install it and for some reason it cease to go you may need to restore your machine from safe mode to a day when it did go..................regards Peter

Posted on Jul 14, 2008

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Hi -- My problem with the Logitech wireless mouse is not working at times. Changed batteries and hit the reset button. thanks. Elaine


Check your USB port. There may be a light on the dongle (the part that plugs into the USB.
Is the light on? If you know this is working and you have changed batteries the mouse should work. Try the other USB port as an alternative.

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check the transceiver which is usually attached to one of your usb ports.

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Ok, try this in the steps ordered
1 remove the receiver from the USB port
2 remove the battery from the mouse
3 turn on the pc
4 after everything is loaded on the pc, plug the mouse receiver into the USB port
5 put the battery back in to the mouse and let it "find" the receiver.
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If none of this works and the receiver hasn't been bent (happens allot in laptops), then it sounds like your mouse took a dump.

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Try moving the mouse receivers usb plug in to another port. Unplug any new devices and restart computer. Then replug in any new usb devices.
If still not working.......
Look at Office Depot and other office stores for a replacement wireless mouse. I have seen them as low a $9.99 on up. You might even want to upgrade and get a wireless mouse and keyboard set.

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Replace the batteries anyway.
It does not take much battery power to light that LED.
Whenever a wireless mouse STOPS working for no reason.
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You can first try switching to another USB port.
This often causes system to Wake UP and realize a new devise has been detected.

Does this happen in one spot?
There could be some device close by that is interfering with the signal.

Good luck!
Hope this helps.

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