Question about Toshiba Satellite A105 Notebook

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POWER CORD IS BROKEN

HOW DO i GET A NEW CORD. I went to best buy store thay order a power supply cord after checking my computer out ( I have 3 year warranty) The cord came and it was the wrong size, I went back to the store and they said that I had to do it myself that they can not help me with power supply and they should of never order in first place. I than spoke to customer service and they said your support was having problems and they would order the next day. I never got anything and I dont think it was done. How do I resolve this.

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  • mommyof8plus Jul 14, 2008

    hOW DO i GET A NEW CORD. I went to best buy store thay order a power supply cord after checking my computer out ( I have 3 year warranty) The cord came and it was the wrong size, I went back to the store and they said that I had to do it myself that they can not help me with power supply and they should of never order in first place. I than spoke to customer service and they said your support was having problems and they would order the next day. I never got anything and I dont think it was done. How do I resolve this.

  • Alan Iroff
    Alan Iroff May 11, 2010

    When you say the power cord is broken, exactly what do you mean? The power supply has a cord that plugs in the wall, a transformer box, and a part that connects to the back of the computer.

    Which part is broken?


  • victoria bennett
    victoria bennett May 11, 2010

    ok what would the cord before ?

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You stick with Best Buy until they get it right, that is why you paid the extra money for on the extended warranty, that's what it's for.

Posted on Jul 15, 2008

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