HOW DO i GET A NEW CORD. I went to best buy store thay order a power supply cord after checking my computer out ( I have 3 year warranty) The cord came and it was the wrong size, I went back to the store and they said that I had to do it myself that they can not help me with power supply and they should of never order in first place. I than spoke to customer service and they said your support was having problems and they would order the next day. I never got anything and I dont think it was done. How do I resolve this.
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2)Buy a new plug keep the receipt to if it the laptop power supply cord. 1)Check different plug to see if it the plug. 3)Check for the laptop battery buy a new one. Do one thing at a time.So you can take it back to the store. To save money. If not all of em take it the manufactured.
Without the Make, Model of computer It's difficult to help. But a word of advise, Beware of inexpensive aftermarket Batteries and cord/chargers. They sometimes , at best, do not work properly, a worst, can be a fire hazzard. It's cheap for a reason. Be sure to buy the EXACT power specs, Voltage, Amperage. Look to the Laptop Manufacturer for exact replacement. They may be pricey, but , in the long run a better bet.
Either the power supply has a loose connection or is faulty. You can try removing the battery pack, press and hold power button for 3 seconds and then put battery back in and see if it corrects the problem. You can test power output from the supply to see if it is putting out the voltage it states it should on the label of supply.
it happens some times dont panic check the switch button is it on or not check the power cord is correctly inserted after that take the battery off wait for 15 mins put the power cord in the laptop turn on the laptop and try to move the lid up and down i hope it will work for you sir.