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Washing machine door won't open!

My mother has a Miele W770 washing machine. She put a load in, and set it to Wool at 40 degrees. When I heard the cycle end I tried to be helpful by trying to open the machine door by pressing the top left orange button (Tur), but the door wouldn't open so I pressed the while button directly beneath it and it sounded like another cycle was about to begin so I immediately pressed that same white button again and the noise stopped. But the door still won't open. What do I do???? Please help me unblock the machine if that's what I did!!!

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Hi,
I have the same machine and the door won't open using the button. Speaking with technicians gave me a very expensive fix. However, there is an easier solution:
If the bottom panel is removed, just underneath the door there is a protruding section with a "T" slot in it. Inside that is a ring. If that is pulled down it will open the door. I've been using a screwdriver for almost 2 years now.
Good luck,
Andy
(Portsmouth, NH)

Posted on Jan 17, 2009

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