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Ink catridge problem shown on screen. It says"the following ink cartridge appear to be missing or damaged.Refer to printer documentation" My printer is a HP photosmart 3310

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After finding an old ink cartridge and inserting it back in the printer,I found that the printer worked o.k so I found the new cartridge to be faulty and have now replaced it.

Posted on Jul 15, 2008

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Some cartridges can only be filled a few times before they break down. As the ink sprays out of the cartridge it wears the cartridge and causes it to display an error messege. Depending on your printer and cartridge some have a reset button just above the compuet chop board on the back of the cartridge. Press the button with a small needle, or paper clip if there is one and try again. If not the cartridge may be worn out.

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Cannot get ink catridge case to stop in hole for changing how do i make this happen


Shut the printer off and manually push the ink cartridge to the right as far as it will go. Pull upward and it will release. Good luck!

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My hP deskjet F4288 shows ERROR symbol


I would remove the refill. HP voids the warranty if the cartridge leaks. I have seen refills leak and destroy the printer. Replace with a brand new cartridge. If that is not the solution you want. You can remove the cartridge and clean it with rubbing alchohol and a paper towel or a q-tip, just make sure there is no fuzz left when your done. Also if you have the HP software installed on your computer, there is usually a cleaning program built into the software.

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H P psc 2210 printer will not accept ink cartridges have used from this supplier in the past with no problems display reads "remove and check cartridge" this I have done but no cure.


Are you using cartridges that have been refilled? If so I would go buy brand new HP ink cartridges or I would find known working but used cartridges and try again. The ink cartridges on any inkjet type printer are not made to be refilled and if you were to call HP about this problem they would tell you to replace the ink cartridges with new ones and try again.

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I need to know how to refill my ink in my printer


Hi lisa40447,

It really depends on the make and model of your printer. But I would strongly go against refilling the ink cartridge because there is a very big possibility that you can damage your printer if you keep reusing a cartridge that has used up its life. The big problem with this is that the ink usually leaks out or "bleed" when cartridges are refilled and in turn this damages components inside the printer.

It's still a better option to just buy new ink catridges for your printers, since it is more expensive if the printer gets damaged due to usage of refilled ink cartridges.

Hope this helps!

Peace! :)

Oct 20, 2008 | Computers & Internet

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I replaced my hp ink catridges and the printer is still saying the ink is empty. What do I do?


You haven't mentioned what printer model but you can try th following.
Firstly, try removing your new cartridge and temporarily putting the old one back. Sometimes this will then show as a full cartridge even though it is empty, because the sensor electronics appears to get confused. Next, turn off your printer and turn it back on again, then take the old cartridge out and put the new one back. I cannot guarantee this will work, but it will be worth a try.

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I am unable to get the black ink cartridge to print although I recently changed it and calibrated the printer. Computer recognises that it is not empty.


take the catridge out and reinsert the catridge after shaking it well and again place it inside the printer .....it will work ......

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don't refill yourself just take the catridge to any of the computer repair shop just ask them to refill or else buy a new catridge of the same type

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