Make sure your modem/routers settings are correct ie:password user name,firewall settings to allow your internet to connect also test the lead/s whether usb or ethernet you
you might have put in the wrong password or user id check to make sure you have put these in correctly first make sure the caps lock is on/off what ever applies to your user and password id that you provided to your ISP
last resort ring your ISP internet sevice provider get them to check your modem for internet access online
hope this helps
Some browsers when prompted, ask if you want to work offline if you agreed it can be saved as a setting that you will have to change to get back internet
Check:
Printer Spool offline:
Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.
Also on the computer:
Start-->printers and faxes-->right click on the printer-->properties-->make sure it
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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