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My computer cannot detect my USB pen drive. It was working fine this afternoon. I have tried switching ports and tried different computers. I think its due to rough handling. The make is 'smart', if it helps. I was just wondering if you could guide me to dismantle it and fix it. I have a spare USB cable! Thanks. All the stuff in there is very very important.

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  • Derek Scott Jan 14, 2009

    yesterday everything was sweet. today i put the drive in, comes up with a new drive letter, but each time i click on it it says to insert disk. the drive name that i named it no longer exists and it reads full with 0 bytes. I have everything from old photos to housing contracts. i was going to back it up again but kept putting it off. help! I need the data back! If recovery programs are no good are there any companies that can repair it?

    Thanks

  • aksta May 06, 2009

    My computer did not detect the pen drive.

  • sranjancs May 11, 2010

    i have same problem.. how to solve this??

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Sadly, if your computer is not recognizing the USB flash/pen drive at all when you plug it in then it's one of a couple of possible problems which can be separated into 2 distinct groups.
1) problems with your computer
--you said you tried multiple computers, and it would not recognize on any of them. i'm assuming they are systems which this or a similar drive has worked on before. therefore, it's 90% certain that there is NOT a computer configuration problem.
2) problems with the drive
--if the drive is being recognized by the computer, and you just can't retrieve the data on the drive then there's a couple of possible solutions. Tech Republic offers free membership and several "free to try" programs that could help recover the data on your drive. Click here for a link to Tech Republic
--If the drive is not being recognized by your system, then it is most likely physically damaged and there is not a high probability of recovery. If the connector is bent at all you could try straightening it out, but other than that there's not much you can do to recover your drive.

I hope my solution answered your question or helped out in some way. Please do not forget to rate my solution.

Posted on Jul 14, 2008

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