Question about Kenmore Elite HE4 Electric Dryer

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Dryer won't start

When I push the setting buttons, nothing happens. The door light works. Any ideas?

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  • drshafer2000 Jul 18, 2008

    Same for me. I took the covers off but found no fuses. None of the display settings will power up, but the interior light works.



    RS

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I had the same exact PROBLEM. This was the solution. Find jkenned1 solution reference problems with the buttons. Follow the steps that he recommends however the following is different:

1. You will have to completely disconnect the front control panel from the rest of the dryer. You will have to detach the two bundles of wires from the "brain board". One bundle is connected to the board by a wide connector and the other is connected by a thinner connector. Both connectors are next to each other on the "brain board". Unclip these from the board. If you are computer savy, they connect the same way you connect your hardware to a mother board, you have to depress a tab on the connector and wiggle it free.

2. Once you have the front control panel completely separate from the rest of the dryer, you will have to remove the boards from the control panel housing. This is done by first removing the metal housing which connects the whole control panel to the dryer. I believe there are six screws (I used a socket driver).

3. Once the metal panel is removed, you will see two boards. Remove both boards by unscrewing them from the front control panel housing. They are screwed in by security screws so you may have to go to the hardware store to get the proper screw driver tip. (take the boards with you to show the hardware employee if you have to).

4. Once you remove the boards, you will see mineral stains or deposits (mine were white like calcium) on the boards, especially where the solder connections are. Take a tooth brush and some isopropyl alcohol and clean the mineral deposits off (I used a braun oral B electric tooth brush).

5. Reassemble and you should be back in business.

This would have cost me $464.00 to repair through SEARS. Their own repair person didn't know how to fix the problem other than replace the entire control panel. I am currently researching a way to waterproof the boards. Don't forget to unplug the dryer while you work on this.

This is very simple to do just take your time and be careful. It took me a total of 30 minutes start to finish.

Good Luck.

Posted on Jul 24, 2008

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