Question about Kenmore Elite HE4 Electric Dryer

1 Answer

Dryer won't start

When I push the setting buttons, nothing happens. The door light works. Any ideas?

Posted by on

  • drshafer2000 Jul 18, 2008

    Same for me. I took the covers off but found no fuses. None of the display settings will power up, but the interior light works.




1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same exact PROBLEM. This was the solution. Find jkenned1 solution reference problems with the buttons. Follow the steps that he recommends however the following is different:

1. You will have to completely disconnect the front control panel from the rest of the dryer. You will have to detach the two bundles of wires from the "brain board". One bundle is connected to the board by a wide connector and the other is connected by a thinner connector. Both connectors are next to each other on the "brain board". Unclip these from the board. If you are computer savy, they connect the same way you connect your hardware to a mother board, you have to depress a tab on the connector and wiggle it free.

2. Once you have the front control panel completely separate from the rest of the dryer, you will have to remove the boards from the control panel housing. This is done by first removing the metal housing which connects the whole control panel to the dryer. I believe there are six screws (I used a socket driver).

3. Once the metal panel is removed, you will see two boards. Remove both boards by unscrewing them from the front control panel housing. They are screwed in by security screws so you may have to go to the hardware store to get the proper screw driver tip. (take the boards with you to show the hardware employee if you have to).

4. Once you remove the boards, you will see mineral stains or deposits (mine were white like calcium) on the boards, especially where the solder connections are. Take a tooth brush and some isopropyl alcohol and clean the mineral deposits off (I used a braun oral B electric tooth brush).

5. Reassemble and you should be back in business.

This would have cost me $464.00 to repair through SEARS. Their own repair person didn't know how to fix the problem other than replace the entire control panel. I am currently researching a way to waterproof the boards. Don't forget to unplug the dryer while you work on this.

This is very simple to do just take your time and be careful. It took me a total of 30 minutes start to finish.

Good Luck.

Posted on Jul 24, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Maytag dryer 2003 was working great I took one dried load out put another in and started the dryer. Working just fine then I found a wet garment that I dropped so I opened dryer door added this item...

When your dryer won't start, it could be a number of problems from a broken door latch or start switch to an exhaust duct blocked by lint. It could even be a tripped circuit breaker or blown fuse.

The first step in troubleshooting any electrical appliance is to ensure that it is plugged in and receiving power. While dryer plugs do not come loose easily, it can happen.

For more troubleshooting tips, read Dryer won't start for possible causes, signs to look for and things you can do. I hope this helps!

Aug 03, 2012 | Dryers

1 Answer

My dryer ran fine with my last load of only 3 towels. I haven't had any problems with my dryer before. I went to "wrinkle release" my towels and nothing happened. No lights, no 18min. showed...


There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor goingbad...

Here are a couple of tips that I wrote will help you to figure out why yourdryer will not run...

Dryer Repair - The Dryer is not Turning

Dryer Repair - The dryer will not start


Aug 03, 2011 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

I have an electric whirlpool with start switch not working



Feb 14, 2010 | Whirlpool LGB6300 Gas Dryer

1 Answer

Kenmore 600 Series gas dryer

trigger broken dryer will not turn on. I need a replacement. Where can I buy this part.

Nov 02, 2008 | Dryers

1 Answer

Dryer wont start

I would check the door swith first.

Jul 15, 2008 | Estate TEDX640JQ Electric Dryer

Not finding what you are looking for?
Kenmore Elite HE4 Electric Dryer Logo

Related Topics:

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal De

Level 3 Expert

2694 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Are you a Kenmore Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides