I am going to assume that your exact error message is No Paper Fed. This is mentioned on page 12-3 in Chapter 12, Troubleshooting and routine maintenance, of the Users Manual.
Since you said that paper is in the unit, the most likely cause is a jam. See pages 12-5 through 12-8 of the Users Manual for instructions on clearing jams.
It is possible that the error message is a "false positive." Power down the unit for at least one minute, then power it up again.
If the aforementioned advice does not resolve the problem, the printer probably needs to be serviced. You can find authorized service centers within a certain radius of the ZIP code of your choice by following this procedure:
1. Visit http://www.brother-usa.com/Service/.
2. Select Fax/MFC (color) in the --Please select product group-- selector box.
3. Type the ZIP code of your choice (presumably your home ZIP code or work ZIP code) into the Zip Code: text box.
4. Click on the radio button for the desired radius from your specified ZIP code. (If you want to "walk" your unit into a repair center, click the 20 miles radio button.)
5. Click the Next button. A list of authorized service centers should appear.
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The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:- Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink has run out: Replace the FINE Cartridge.
Routine Maintenance Note
You can set the machine to forcibly print a received fax even if the ink has run out.
However, part or all of the fax may not be printed since the ink has run out.
Also, the contents of the fax will not be stored in memory.
If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
Paper has run out: Load the paper and press the OK button.
A different size of paper from that specified by Page size is loaded:
Load the same size of paper as that specified by Page size, then press the OK button.
Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
Media type is set to other than Plain paper:
Set Media type to Plain paper.
You pressed the Stop button to cancel printing of a fax: Press the FAX button
Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.
These machines have an integrated printhead built into the printer. The only way to try to fix this issue is to run the cleaning function anywhere from 3-7 times. First, remove the ink cartridges and depress the sponge side onto a paper towel. If you see ink on the towel, proceed to the next step. If no ink is present, replace the ink cartridges. They can be found for very cheap on this model. Next step, depends on whether or not the machine is hooked up to a computer or is just a stand alone fax machne. If it is not hooked up to a computer, go to the menu, scroll to maintainence and select clean cartridges. You will need to do this multiple times. Continue to do it if you see improvement, until you are satisfied with the print quality. You an also perform the cleaning from a computer. Locate the printer in the printer folder and right click on it. Select properties. At the bottom of that window, select preferences. Then select the maintainence tab, and select clean cartridges. Again, you will need to do this multiple times. Please advise if you need further help, or if this does not work and you would like info on current fax machines.
ERROR LCD: WAITING FOR REPORT Solution:
Set [AUTO PRINT RX] to ON (MX300 / MX310)
AUTO PRINT RX
[AUTO PRINT RX] is set to [OFF], incoming received faxes will be
temporarily stored to memory and transaction reports (TX, RX and
Activity) remain in memory. The default setting is [ON], which means
incoming received faxes and transaction reports will automatically
The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
Ink is low or has run out
The paper size and type is not set correctly
Paper has run out
The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
Press the <FAX> button to enter the Fax menu.
Press the <Menu> button. [FAX SETTINGS] is displayed
Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
Press the left arrow to select [ON], then press <OK>.
Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.
At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.
When this option is set ON, the fax machine will not monitor the ink
level of the ink cartridges. If ink is low or out, received faxes will
print with streaks or blank. Furthermore, once the fax is printed, it
will be deleted from memory.
To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
store received faxes in memory when ink is low or out, press the left
or right arrow to select [OFF] and then press <OK>.
Press the <Stop/Reset> repeatedly to return to Fax standby mode.
This error code means that the size of the paper your machine prints onto is different to the size that it has received from another fax....take your paper out and adjust the side guides put the paper back in and then see what it says...
There may be a button on your console that says 'memory' or "memory status". pressing this key should erase any documents in the memory.
if none of this works turn it off and leave it off overnight, if in the morning when you turn it back on the memory should have been cleared....dont turn it off at the machine turn it off at the wall socket so the machine thinks there is a power failure...this should make the machine print out a status report when you turn it back on. The above is for the fax problem. For the unrecognized catridge:- This is a usual problem observed in times of loose connection or dirty catridge contacts. Please make sure that the catridges are clean ( especially the contacting end ). Try cleaning with alcohol.
RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
Paper size/type setting is incorrect: correct the paper size/type setting.
Paper has run out while receiving a fax: load the paper and press the OK button.
Output Tray is closed: open it. OFF is selected for AUTO PRINT RX: select ON.
You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.
I've had this 830 for about 5 months now and am very impressed with its speed, but the glitches, Holy Smoke. The one you're describing is one I've had before. The only solution I've found is to unplug the machine, wait about one minute and plug it back in. All is then OK. The problem with that system is that if there are any more docs in memory, you've lost them. I'm having a similar problem with receiving faxes. The first sheet prints, and then the display indicates that there is a 'fax output error check page size and press OK'. The memory light shows that there are more pages of the fax (I presume) that need to be printed, but they won't be because of this error. Of course one checks the size and presses OK but it simply prints out the same page followed by the same error message. This could go on for eons if one would allow it. I then have to unplug the printer, wait and plug it back in, and again all is well, but I've lost the documents in memory. There are so many little quirks with this machine I am almost tempted to go back to my miserable HP, but I've chosen to keep working with the MP830 with the hopes that after years of learning its idiosyncracies, there will eventually be a class action suit against Canon which I will be part of, to cover the cost of psych services and physical therapy (bas shoulder from throwing the machine out the window. Wes