Question about OKI MICROLINE 320 Turbo Matrix Printer

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Used to print pharmacy medication administration records. Problem!

Set up paper feed, prints mar sheet ok, but when I press 'tear' the paper doesn't feed up enough to line up with the perforation, it is about 2cm short. It was working finr this moring, what can I do to correct this?

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  • 5,568 Answers

This sounds (vaguely) familiar; I maintained these excellent workhorses years ago.

It sounds as if the initial settings have changed or been changed that allow one to set paper length, default font and so forth.

Oddly, I saw the service manual first, here:

http://www.eserviceinfo.com/downloadsm/14445/Oki_ML%20320%20&%20321%20Turbo.html

Posted on Jul 14, 2008

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Oct 12, 2011 | HP Officejet J5780 All-In-One InkJet...

1 Answer

We had a power failure and now our Lexmark 2391 dot matrix printer will not print from the top of the page. i need to know how to setup/reconfigure the top of the page? thank you


  1. Push the ALT button and then the PARK LOAD button to back the paper out.
  2. Push the PARK LOAD button to reload the paper. The Ready light should now be blinking.
  3. Use the MICRO up or down buttons to adjust as needed, making sure that the top of form is set on the very first page that enters the printer. Typically, the top edge of the first sheet of paper should be even with the ribbon.
  4. When the page is lined up properly, press the START/STOP button. The printer will record the current position as the top of form and then feed paper to the tear off position.
  5. Use the MICRO up and down buttons to place the top of the paper at the tear off bar.
  6. After the tear off is positioned properly, press the START/STOP button twice to save the tear off position.
  7. Test the positions with a sample print job. If the alignment is still off, follow this entire procedure from the beginning again as needed.

Aug 08, 2011 | Lexmark 2391 Plus Matrix Printer

1 Answer

HOT TO ADJUST THE TEAR HEIGHT ON A MICROLINE 490 WITHOUT USING THE SETUP DISC


If you are using regular letter size continuous printer paper, load the paper normally with the machine turned off. You can even turn the knob to feed the paper through, it doesn't matter how far. Turn the printer back on and press "PARK" button. Then press the "FF/LOAD" button and when you begin printing it will automatically print at the top of form (TOF). If the TOF ever gets thrown off you can press "LINE FEED" until the tear is where you want it and press "SHIFT" > "TOF" to back back to the previous page (or top of form).
Simply put, pressing "PARK" then "LOAD" should set the tear where you need it.

May 20, 2011 | OKI MICROLINE 490 Matrix Printer

1 Answer

Canon ip1800 is experiencing paper jam.whener tries to print, cannot feed the paper properly


Sometimes a printer just needs some cleaning.

Remove the jammed paper following the procedure below. (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is easier.If the paper tears and a piece remains inside the printer, turn the printer off, open the Front Cover, and remove it. Be careful not to touch the components inside the printer. After removing all paper, close the Front Cover and turn it back on.If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. (2) Reload the paper in the printer, and press the RESUME/CANCEL button on the printer. If you turned off the printer in step 1, all print jobs in queue are canceled. Reprint if necessary.
Make sure to clean the paper feed rollers if paper is not fed properly. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this only when necessary. 1. Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder. 2. Open the Printer Properties dialog box. 3. Click the Maintenance tab and then Roller Cleaning. 4. Confirm the message, and then click OK.The Paper Feed Rollers will rotate as they clean. 5. When the message appears, load three or more sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.Set the Paper Thickness Lever to the left. 6. Confirm the displayed message and click OK.The paper that is loaded in the printer will feed through the printer and be ejected. 7. When the confirmation message is displayed, click OK. If this procedure does not solve the problem, clean the surface of the roller with applying a slightly moisten cotton swab with water to wipe off dust or stain.
If the problem still persists, contact a Canon service representative.

Mar 28, 2011 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Our printer is flashing Tractor1 tear. We are not able to print nor can we get this to quit flashing. I have tried turning it off and back on still having the same issue. Help?


The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

  1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
  2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
  3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
  4. Observer the LCD display for any errors that may be seen when print jobs are sent.
  5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
    -Power the printer ON holding down the button, keep the setup button held down whilst the printer initializes.
    -When the printer has finished initializing ensure the printer is OFFLINE
    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
    -Press the button under "PRINT" on the LCD display

    The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

  1. The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
  2. Connectivity problem (check cabling, IP Addresses etc)
  3. The wrong printer driver is being used

Mar 04, 2011 | Tally T2240/24 Matrix Printer

1 Answer

My pixma ip8500 is printing with some colour missing, all cartridges have ink in them?


Hi there,

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Dec 01, 2009 | Canon PIXMA iP8500 InkJet Photo Printer

1 Answer

Paper won't feed


Inside of the machine is dirty.
If the inside of the machine is dirty, the printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in the Auto Sheet Feeder.
2. Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the inverted-V edge down.

4. Select <Bottom plate cleaning> from <Maintenance>.
5. Select <Yes> on the Bottom plate cleaning confirmation screen and then press [OK].
Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or such like.
* Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described below to clean the paper feed rollers.
1. Ensure that the machine is turned ON and there is no paper loaded in the machine.
2. Select <Roller cleaning> from <Maintenance>.
3. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper feed roller will rotate as it cleans.
4. Repeat this operation twice.
5. Load three or more sheets of A4/Letter-sized plain paper lengthways in the Auto Sheet Feeder.
6. Select <Roller cleaning> from <Maintenance>.
7. Select <Yes> on the Roller cleaning confirmation screen and then press [OK].
The paper that is loaded in the machine will feed through the machine and be ejected.
8. Repeat Steps 5 to 7 three times.
Inappropriate paper type is used.
Check to see if the paper you are printing on is too thick. See Paper Types You Cannot Use.
Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.
Thick paper is used.
When printing on thick paper, set the Paper Thickness Lever to the right.
This widens the gap between the FINE Cartridge and the paper. Try this maneuver if the printed surface is scratched.
Media is curled.
If all four corners or the printing surface of the paper is curled, the paper may become dirty or may not feed properly. Use the paper after correcting paper curl as follows.
1. Place the printing surface face up (A), and cover it with a sheet of non-printing regular paper to avoid damaging the surface.
2. Roll up the paper in the direction opposite to the paper curl as per the figure below.
3. Check the printing paper to confirm if the paper curl is eliminated to within approximately 2 to 5mm / 0.08 to 0.2 in (B).
It is recommended to print on curl-corrected paper one sheet at a time.
The media type is not selected correctly in the printer driver.
On the [Main] tab of the printer driver, ensure that the [Media Type] selected matches the paper loaded.

In the [Print] dialog box of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media Type] selected matches the paper loaded.
Paper is loaded incorrectly.
Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder.
Ensure that paper is loaded correctly. Slide the paper guides against the paper stack.

Oct 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Printed out a inkjet magnet sheet now won't anything else! Help!


OK Christina, did the whole magnet page come out without any missing tear outs or pieces? You probably have a stuck piece of sticky paper in your feed or rollers. Look in your manual for clearing paper jams and examine your rollers while your at it from stray pieces of paper.

Jun 27, 2009 | Printers & Copiers

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