Question about Epson Perfection 4990 Flatbed Scanner

1 Answer

Epson software update for Leopard

I am trying to use the Perfection 4990 photo scanner, with my new laptop MacBook

I downloaded the update from the epson site, but now the software won't open at all. any ideas?

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  • margier Jul 14, 2008

    basti:
    I'll try it and see.. yes there were two additional folders within the dmg. I assumed the Install Scan icon would draw on them automatically. BUT where should they be installed?

  • margier Jul 14, 2008

    Basti!
    I solved it.


    You have to use the Un-install option in the Eposn scan utility v3.03 to remove the original files, and then install the new software. It didn't cleanly remove all the old epson scan files. 


    Thanks for making me think about it!



  • EjmaTech Sep 15, 2008

    Hi,
    same problem.
    I downloaded the driver v 3.03.
    the macbook (2.16 Ghz 10.5.4 Leop) doesn't see the scanner.
    I tried to uninstall and re-install .
    I tried to restart the scanner and the mac ...but it doesn't work!


    Any ideas?


    Thanks ,


    SEB

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  • Master
  • 1,447 Answers

Hi-

Is this the one that you tried installing? when you opened the file do you have a sub installer folder as well? if you have sub uinstaller folder, open it up and install everything as well then try running the epson scan. keep me posted for any progress, thanks!

TWAIN Driver and EPSON Scan Utility v3.03A
Intel-based Macs with OS X (v10.5 - 10.5.x) compatible, PowerPC Macs with OS X (v10.5 - 10.5.x) compatible, Intel-based Macs with OS X (v10.4.4 - 10.4.x), PowerPC Macs with OS X (v10.2.8 - 10.4.x)
epson12093.dmg - 11.9MB - posted on 12/01/06

Posted on Jul 14, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 14, 2008

    ok just run those installer and your mac should automatically designate it to whatever folder it needs to go to, just feel free to update me on this concern so that we can have this resolve. Thanks!

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 14, 2008

    thats good to hear, congrats!

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Macintosh Leopard Support Contact Supportrightmenudottedline.gif apple_leopard_logo.jpg
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