Question about Philips GoGear HDD060 MP3 Player

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Philips HDD082/17 i have a philips gogear but when i turn it on it doesnt goes to the library but it remains stuck on a philips screen. I have tried to plug it into the computer but it wont let me. I have tried to charge the battery but i wont do anything. I have reset it but it remains in the same screen. am using Philips HDD060 MP3 player and i don't know the software use to transfer music to it ..please help me with the software ..

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  • Anonymous Aug 20, 2008

    Stuck on Philips screen. If I turn it off while its plugged into anything it just turns back on and gets stuck again.

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When this unit gets stuck on screen usually caused by not safely removing hardware from computer. in that mode you press power and vol + button at same time for a couple seconds and will reset. sofware available through philips website: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD060/17&slg=AEN&searchtxt=HDD0

Posted on Aug 20, 2008

2 Suggested Answers

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SOURCE: Philips HDD082/17

Try a soft reset by holding the play/pause and the volume up button for a couple of seconds.

Posted on Jan 21, 2008

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Please visit this support page via this link:

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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1 Answer

Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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5 Answers

Philips HDD082/17


Try a soft reset by holding the play/pause and the volume up button for a couple of seconds.

Oct 07, 2006 | Philips HDD082 MP3 Player

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