Question about Plantronics Explorer 220 Bluetooth Headset Wireless Headset
3 red rotating lights mean that their is an error with the connecting device is not connecting to the network of your phone. Most likely your headset is too far from your phone, and this is causing an abrupt interruption of the connection, or it is possible your device no longer can connect via blue tooth and is not functional.
My suggestion is to go to the plantronic website and do a search online for your user manual, it will pretty much tell you the same, register your device on the website and then call them for repairs and mailing instructions, if you desire to keep this headset and not purchase another.
Posted on Aug 07, 2008
Read the manual online
Posted on Jul 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Start with the headset powered on. Press and hold down
the call control button while also rotating the multi function dial
upward (away from the light) until the indicator light on the headset
starts flashing red then green. When prompted for passkey, enter
For the Plantronics M1000 (discontinued):
Hit and hold the volume/mute switch in until the indication light starts blinking.
For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.
For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.
You can also use the Plantronics Bluetooth Pairing Guide
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