Question about Pacific Image PrimeFilm 1800u Film Scanner (35 mm)

2 Answers

Prime film 1800u scanner

Scanner will not progress beyond "warming up the lamp; please wait"
Previous attempts to solve the problem through Fixya have had no success at all.

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  • dmoss715 Jul 14, 2008

    I am not sure whether I have been charged for my previous calls: if so, I would like a refund under your money back if not satisfied policy

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This is a sign of fault in the scanner if it doesn't warm up even after hours, is your scanner still covered by warranty?

Posted on Jul 14, 2008

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Can you please tell us the previous solutions you have tried??

that will help us leave off them

Posted on Jul 14, 2008

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1 Answer

Prime film scanner not working with windows 8


You will have to go to the manufacturer of the scanner and get the new driver for windows eight , if they wrote one for that model. www.pacificdigitalcorp.com

May 15, 2014 | Pacific Digital PrimeFilm 1800u Film...

1 Answer

Pacific Image PrimeFilm 1800u Film Scanner : is there a Windows 8 driver out there somewhere? Can anyone offer some help in finding it?


PrimeFilm 1800u will not work on Windows 8.
Here is the response I received from the company for the question:

Where can I get drivers for windows 8? Windows 7 drivers are not working on Windows 8.

Response:

Hello, This scanner will not be supported on windows 8, all of our USB 1.0 technology scanner will no longer be supported beyond Windows 7.


Wendy

Dec 19, 2012 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I have lost the disc for installing my 1800U prime film scanner


Hi

Dear for the driver of pacific image PrimeFilm 1800U please click hear and select your operating system and download the driver.


If u have any query feel free contact me prashantbsharma84@gmail.com

May 24, 2011 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I received a Prime Film Scanner 1800 U from a friend and I need to know what to do to get it to work on my computer. I don't have any manual or CD to install. Where can I get this ??? Thanks Madge


Copy and paste this link into your browser. There are manuals, drivers, firmware updates, etc. I don't know why but I cannot make the link active (so you can click on it).
http://www.scanace.com/download/Cyb_X_SF.htm
I hope this helps and good luck. Please vote appropriately and leave a message.

Oct 30, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

I have a pacific 1800u scanner but can't reinstall since my hard drive crashed can't find installation disc, is there a way around this please advise. email (archerjo@hotmail.co.uk). Regards


For downloading the driver to install your pacific 1800u scanner go to this link: www.opendrivers.com/driver/.../pacific-image-primefilm-1800u-scanner-driver-cyberview-x-sf-1.13a-mac-os-free-download.html

Aug 16, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Instruction manual for Prime Film 1800U scanner


Hi,
yes the driver can work on Vista systems, you can find manuals and drivers here:
http://www.scanace.com/download/Cyb_X_SF.htm
cheers

Jul 24, 2009 | Pacific Digital PrimeFilm 1800u Film...

2 Answers

The software cannot communicate with the scanner (Prime Film 3600


I have a PrimeFilm 1800u. When I attempt to scan into a Roxio application, the program does not respond. The hardware and software are both installed. No problems scanning or communicating with this scanner before. Is there somethere there that has a soultionfor this problem ? Thanks

Mar 16, 2009 | Pacific Image PrimeFilm 3600u Film Scanner

1 Answer

Prime film 1800U


for starters try
http://www.fixya.com/support/p162935-pacific_image_primefilm_1800u_film

Mar 21, 2008 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Black output


This type of issue could be related to different sources. First step I would do is check to see if the lamp is coming on within the scanner, possible bad lamp. One other possibility would be the CCD failure, it may not be moving across to capature your film. Also, when attempting to scan does the scanner sound normal or abnormal. If abnornal sound is occurring then CCD could jammed/stuck hardware failure. Last step would be uninstalling/reinstalling your scanner software, check for updated drivers from the manufacture of your scanner. At this point if none of these suggestions helped then test scanner on a different computer system.

Sep 02, 2007 | Pacific Image PrimeFilm 1800u Film Scanner...

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