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I have a 40GB external hard disc which i connect via usb port to my laptop.The external hard disc developed a problem,it was not mounting, but with the use of getdata back software i was able to retrieve data from it and then copy the data to my laptop,after which i formatted the external hard disc and started saving entirely new data in it. Unfortunately due to a fire outbreak, my laptop was burnt to a useless state.This tragedy caused me to buy a new laptop of 250GB hard disk ,2G RAM and 1.87GHz processor speed.My external hard disk however was not lost in the fire.The external hard disk also works well with my new laptop.My problem now is "how possible is it to retrieve the information that was initially in the external hard disk before i formatted and saved new information on it?"Is there any software or technique that can be used?I am referring to the information that was on the external hard disk when it had a problem, that is the info i was able to save to my laptop using get data back software .I tried using getdata back software again but it only displays the info that is on the hard disc after formatting.I will be overjoyed if a solution to this is been posted to me ,considering the importance of this data.I can be reached via my email at binbuba@yahoo.com.Thank u.

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Nice tough problem but 2 things need to know what type of computer did you have and what type do you have now ?

Posted on Jul 14, 2008

  • victoria bennett
    victoria bennett Jul 14, 2008

    ok if you have the same name brand computer that you had before then you can down load a extraction program to get the info out easier ....if your old laptop was not the same name band as your new one the you getting the info out going to be harder because the format of the drive wil be different

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Try using a different USB port to connect the external drive you're trying to format. If you're formatting the internal drive of the laptop, try doing it using a Windows installation disc. If that fails as well, you'll need a new drive.

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Tip

How to Back Up Trial Software


<p>The free trial software gives the user the ability to evaluate a program before they buy. If you have a free version on your computer and want it back, you can connect an external hard drive or flash drive to do. The process can relieve headaches, if your computer crashes or gets infected with viruses.<br /> <p> <br /> <p>1. Connect your external hard drive or flash drive to your computer via a USB port. Click the Start button and click on "Computer" option on the menu. Click on your external hard disk or flash drive icon in the menu. You can use this window.<br /> <p><br /> <p>2. Click the Start button and click "Search ". Enter the name of the test software that you store in the search bar and press Enter.<br /> <p>3. Transferring files to display in the search window on the external hard disk or flash drive. A small window with a progress bar will tell you how long does it take to transfer files appears.<br /> <p><br /> <p>4. Click on the My Computer icon on the Start button when the transmission is complete and right click on your hard disk or a flash image. Click the "Eject" option. Remove the USB cable from the USB port of your computer to your software.<br />

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Operating system ex mce


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1 Answer

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It may not be mounting/showing up because it's not formatted -- the computer may be seeing it, but it's not capable of reading it, or there's a problem.

This runs off USB, not eBay, ports -- and, as you say, does not need an external power supply.

If you're on Windows XP or Windows Vista, you'll typically want to reformat to "NTFS" ... the default specifications, if you're given an option, will work fine.

Some documentation is here:
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1 external connection kit
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If the hub has an external power supply it migh do the trick. That way you can have a backup port if needed.

Make sure the hard drive isn't connected to the hub. Sometime windows doesn't see it when its connected to a hub.

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