After unplugging the unit and then properly removing, cleaning and placing filter back in and placing the brush switch to the on position the unit brushes would still not turn. I looked up under the unit and noticed a white turbine that the brushes connect into would not turn when the unit was turned on. Is this any indicator of the turbine going bad on the unit?
I had same problem and it was the turbine assembly. Part was only $28 but with labor it cost me $140 total. Plus it took over 5 weeks for my vacuum repair shop to get the part. In hindsight, I would have just spent another $100-$150 dollars and bought a new cleaner because now I'm having issues with the water tank leaking and I have to replace the valve assembly. Seems like it's always something.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most likely the brush is frozen in place.
Remove the brush and clean well, making sure the end pieces that hold it in place turn freely. Spray a little WD40 where the axle meets the end pieces and turn by hand to be sure they spin without problem.
Reassemble making sure the belt is on properly so that the brush turns in the correct direction.
Drive belt missing or not properly installed on motor or brush/beater?
Perhaps foreign matter caught in ends of beater brush that are holding the brush tightly in place. Clean the debris away and hit with a little WD40, but not much. Make sure it turns freely by hand prior to putting it back into place. If the belt is loose, make sure it is replaced with the proper belt and installed correctly.
Note: The brush will not rotate when the machine is locked in the upright position, because an internal micro-switch turns the brush motor off.
- Make sure brush switch on the handle is on.
- Check the belt through the clear brush cover. If this appears damaged or broken, take your machine to a local BISSELL Authorized Service Center to have it replaced. If the belt is intact, please continue checking the following:
- Ensure both power switches are turned on when you check for brush rotation. - Unplug the power cord and remove the handle completely. Slide handle back into the lower section of handle, ensuring the screw is in tight. If the handle is not aligned properly, this will affect the power of the brush motor. - Look for debris wrapped around the brush (i.e. string, hair, fibers, etc.). When the machine is unplugged, cut away any visible hair, fibers or debris from the brush roller. This brush is NOT removable from the machine. - If something has become lodged in the foot and the brush shuts off, turn off the vacuum and unplug this from the outlet. You can now remove the obstruction. The brush will automatically reset when the vacuum is plugged in and turned back on.
I have the same steamcleaner and had the same problem, I took mine apart a found a clog between the turbine and the wheel that the turbine moves by vacuum when it gets glogged there is no vacuum to move the wheel. If you are not mechanically inclined in suggest you do not take it apart unless you think you can get it back together properly.
Your filter may need to be cleaned. It is located behind your brushes. With your tanks removed and the cleaner unplugged; tilt your cleaner back. The filter screen located behind your brushes can be removed by squeezing the sides of the filter and lifting and pulling toward you. Clean and replace.
It would be difficult for me to advise you any further without seeing exactly what you have done.
Remove the brush block, turn the unit on its side and watch the square hole to see if it rotates. If not, then the turbine(#23) isn't working, if it is, then is the shaft on top of the brush block broke off, if it is, replace the brush block.
Hey there scrappy13, I would suggest you unplug the unit, turn it upside down and remove the bottom plate uncovering the brush assembly. Inside there should be a belt which drives the spinner brush. If that is in tact, then the brush itself may have been unseated when you pulled the rug out. It should be obvious to find the correct placement. Reseat, ensuring the belt is attached properly to the motor as well as the brush. If the belt has broken, a replacement is available at a registered repair facility. Good Luck!