after unplugging the unit and then properly removing, cleaning and placing filter back in and placing the brush switch to the on position the unit brushes would still not turn. I looked up under the unit and noticed a white turbine that the brushes connect into would not turn when the unit was turned on. Is this any indicator of the turbine going bad on the unit?
I had same problem and it was the turbine assembly. Part was only $28 but with labor it cost me $140 total. Plus it took over 5 weeks for my vacuum repair shop to get the part. In hindsight, I would have just spent another $100-$150 dollars and bought a new cleaner because now I'm having issues with the water tank leaking and I have to replace the valve assembly. Seems like it's always something.
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