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I have a Dell (about 2yrs old) I downloaded what I think was a Windows update. It took a long time. When I restarted my computer, a blue screen came up that said "A problem has been detected and Windows has been shut down to prevent damage to your computer...An attempt was made to execute a non-executable memory. If this is the first time you've seen this, stop error screen restart your computer. If this screen apears again, follow these steps: Check to make sure any new harware/software is properly installed etc...Disable BIOS memory options..." at the end it had "technical information: STOP: 0x000000FC (0xF78E98E8, 0x07333963, 0xF78E9848, 0x00000001). I noticed that if I disconnect the USBs it boots normally, but than I can't input without mouse of keyboard. Please help? Thnx. bill

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Only thing i can tell you to do is that sounds like your windows download did the samething it did to me and the only way to fix it was to reboot the system with the reboot disks anything anyone eles says i donot think will work but rebooting it will work

Posted on Jul 14, 2008

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Reset bios

Installing a fresh operating system is a good option, and there might be a feature in the BIOS to restore the system to factory defaults. Information on how to do this:

Windows XP: Dell PC Restore

Using PC Restore:

1. Turn on the computer.

During the boot process, a blue bar with appears at the top
of the screen.

2. Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
starting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot.

3. Click Restore and click Confirm.
The restore process takes approximately 6 to 10 minutes to complete.

4. When prompted, click Finish to reboot the computer.

NOTE: Do not manually shut down the computer. Click Finish and let the computer
completely reboot.

5. When prompted, click Yes.

The computer restarts.

Because the computer is restored to its original
operating state, the screens that appear, such as the End User License
Agreement, are the same ones that appeared the first time the computer
was turned on.

6. Click Next.
The System Restore screen appears and the computer restarts.

7. After the computer restarts, click OK.


Aug 18, 2013 | Dell OptiPlex 330 Desktop Desktop Computer...

1 Answer

Working sound

OH, oh......................

OH, man!



Download AND install the Audio driver

Driver: Small piece of software that allows the Operating System to communicate with a device

The device in question is the Audio chipset.
What version of Windows operating system was not stated.

Let's go to Dell Support,

Dell Support > Optiplex 360 Desktop PC > Main Support page,

Click on the Drivers & Downloads - tab.
(Product Support / System Configuration / Drivers & Downloads / Parts & Upgrades / etc)

In the list click on - Audio (1)

Click on the blue -
Analog Devices ADI 198X Integrated HD Audio, V6.10.1.5853, A07

On the next page click on the blue - Download File
(To the Right of - File Format: / Update Package for Microsoft Windows)

Make SURE there is a Green dot in the small circle, to the left of -
Download and save the file

[IF not; left-click in the small empty circle, to the left of -
Download and save the file ]

Click on Continue in the blue oval.

On the next page make sure there is a Green dot, in the small circle to the left of - Single-file download.
Click on Continue in the blue oval

A small window will come up -
Opening DRVR_WIN_R216290.EXE
Click on - Save File

A small download window will come up.
Allow the file to download all the way, then DOUBLE-click right on the file name.
[If a Microsoft 'squawk box' comes up, ignore it. Click on OK, then on Run ]

At the bottom of the next 3 small windows, click on -
Next, Next, and Finish.

(DO NOT change anything. Just click on Next, Next, and Finish)

If you are not asked to restart your computer, do so. Close all windows, go back to your desktop screen, and restart your computer.
(Start > Turn Off Computer > Restart)

IF, you do not have the Volume icon in taskbar.......
(Time/Date is in the taskbar. A speaker icon is used for the Volume icon)

Click on Start > Control Panel
Click on > Sounds, Speech, and Audio Devices
Click on - Sounds, and Audio Devices

Go to where it states - Device volume in the middle.
(Blue in color, you are looking at the Sounds and Audio Devices Properties window)

Left-click in the empty square box, to the left of -
Place volume icon in the taskbar.
(Puts a Green checkmark in the box)

Now go below to the Right, and click on - Apply.
Then go below to the Left, and click on - OK

Close all windows, go back to your desktop screen.
Right-click on the Volume icon.
Left-click on - Open Volume Control
Make sure the volume slider is slid, all the way to the Top.
Full volume

For additional questions please post in a Comment.

May 06, 2013 | Dell OptiPlex 360 Desktop Computer

2 Answers

I have dell inspiron but when i load windows 7 ultimate 32 bit or 64 bit its loaded perfect but after restart is stuck on windows screen plz help me

It should run nicely on Win7-64.
Download drivers from otherwise NVIDIA won't run and give you a blue screen.
Hope that helps.

Mar 01, 2011 | Dell Inspiron 531s Desktop Computer

2 Answers

I am trying to download the Adobe Player and the system is not letting me

Check a necessary messages/command why you can't even download Adobe Player to your system.

There are many basis why your system wouldn't have you to download such files.

Use any programs that can support you to download this freeware such as download manager.

Good luck!

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Oct 05, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Blue Screen error

Try to boot the PC without the XP Home CD in the CD drive, and keep pressing the F8 key until it comes up with a boot menu that includes a Safe Mode option.

If you had the XP Pro CD I'd suggest doing a recovery, but XP Home doesn't have that option I don't think.

You may have to try a few times until the boot menu appears. Don't hold the F8 key down - keep pressing it!

When you get into Safe Mode, right click on My Computer and choose Properties. Then go to Hardware tab (i think - not in winXP right now) and choose device manager. Just remove the Video Card from the list altogether, and then restart. Should force it to use generic video card drivers.

then check your video card model and look for the updated driver

Nov 17, 2008 | Dell OptiPlex GX150 SF PC Desktop

2 Answers

After loading Window service pack 3 update, comes up blue screen

press f8 and go to safe mode and delete service pack 3. sp3 is known for problems

Sep 23, 2008 | Dell Dimension™ B110 PC Desktop

1 Answer

Dell pc giving blue screen -issue with recent Windows update?

Dear SherriJ:

Some time you might get this issues with the updates if they doesn't install properly or the computer turns off while instaiing updates.

However you can select last known good configuration of restore you computer to earlier time.

I would recommend you to keep the automatic updates on that will help you keep your computer in a good state.



Jul 18, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

Computer on the blink

this is the'blue screen of death..the Dell model is usually on a tag somewhere on back. supply that, and perhaps you can gain assistance here(I'm Dell Certified going back in time, by the way)

May 08, 2008 | Dell Dimension 3000 PC Desktop

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