Question about Microsoft Windows XP Home Edition

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Printer I just did a windows auto update and now I can't print. I have tried 2 different printers, Its not the printers. I did the HP diagnostic and the printers are working fine, hook up is correct. I removed the printers and reinstalled the drivers but still no printing. The print job never goes to the spool but the icon for printing lights up in the tool bar. Any thoughts? Also, I can't open my control panel since the update.

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Make system restore to a date before the update took place

Posted on Jul 15, 2008

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HP 6280 Printer. Not printing. Ran diagnostics form HP software. No issues. Printer an computer are communicating. Can run alignment test and Diagnostic Print Page from computer without issue. ...


Well you definitely have a pc problem and not one of the printer. the printer just prints what it is sent and as you can print the alignment page that takes care of the printer.

You have reinstalled the driver but did you remove the old one first? I bet not. You should download the hp printer removal tool. Run it and after a restart then you can install the driver. Personally i would turn off the auto update feature as hp updates really mess things up.

I reckon after the reinstall the printer will be fine.

Jul 23, 2011 | HP Photosmart C6280 Printer

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