Question about Gateway Computers & Internet
In windows you generally do not require to install drivers for things like optical drives. It sounds like maybe the power or data cable inside the computer has came loose.
So you would need to either check the insides the computer (with the power off) to make sure the power and data are connected. You will see below the pictures of each type of cable, so you can check the DVD is plugged in.
This is a picture of the back of the DVD drive, notice the 2 cables plugged in. These are the cables you need to check are plugged in. Once you verify these are plugged in, turn on the computer and watch for any errors, then hopefully the drive should just re-appear.
Hope this helps.
Posted on Jul 14, 2008
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Posted on Jan 02, 2017
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