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I am printing on a Canon Selphy ES1. The media package - ink and paper combined - it has just been replaced with a new pack and I get the following error message on my Mac: "Failed to receive data from printer - 9782. On the printed the display states "Cartridge has been changed. Insert appropriate Cartridge. I have inserted the appropropriate cartridge three times - each with a new cartridge but I get the same messages. Any thoughts?

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  • LeSeb Jul 18, 2008

    Hi,
    I have similar problem with my ES1 when printing from the Mac (works fine on standalone mode)
    error message : "cartridge has been changed"
    But problem does not happen when printing with E-C cartridge (card size) !
    so I think maybe a problem in the driver that does not support well E-P cartridge type?
    I use Mac OSX version 10.5.4 with Canon SELPHY ES Printer Driver for Mac OS X version 2.1

    Any help please ?
    Thanks!

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1 Answer

Check "Printer Properties" so that the cartridge is set to color if E-Pxx cardridge is mounted and set to B/W if E-PxxBW cardridge is mounted...(xx stands for number of postcards) // Kjell.sundling@hotmail.com

Posted on Nov 08, 2008

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