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When I print an Adobe PDF the text on screen does not print properly. It either prints no text at all or garbled text

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  • karenlord Jul 14, 2008

    I have the latest version, Adobe 9

  • karenlord Jul 14, 2008

    I have the latest version, Adobe 9

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Most likely you are using an older version of adobe reader. Upgrade to the adobe reader 8.12 at adobe.com and try it again.

Posted on Jul 14, 2008

  • Bob Duker Jul 14, 2008

    Another possiblitiy would be that the .pdf file was created using a font that your computer does not have, or the installation of the adobe reader has been corrupted in some way.



    Try uninstalling the reader and then reinstalling it again and see if the problem is resolved.



    Also, try opeing pdf files that you have been able to successfully open before this, and see if you still can. if you find that you can stil view and print the older pdf files, then you may need to troubleshoot the location/machine where these PDF files were created, since then it would be most likely that the source of the problem would be at the source of this PDF file.



    Also, depending upo the type of printer you use, it could be a conflict with the printer itself, try updating or reinstalling the printer drivers to the most recent as well. Power cycling the printer can only help as well.



    The point of all this is to make sure all pieces involved in viewing, processing and printing this PDF file are updated as much as possible in order to eliminate those possibilities and narrow down the field of possible culprits until you are left with only one.



    Outdated ActiveX controls have also been known to cause problems with viewing/printing Acrobat PDF files when using sharepoint services or some other web-based file sharing portal solution.

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