Question about Canon HV10 HD Camcorder
To Whom it May Concern,
I have been working all morning to connect the above mentioned HV10 HD camcorder to a MacBook with a USB 2 cable. I have read through several troubleshooting forums as well as trolled around iMovie's help feature but to no avail.
iMovie states that if I connect the camera using a USB cable, the camera will show up as a hard drive on my desktop. This would be perfect, but it doesn't seem to be happening. Worse yet, the camera itself does not have an outlet for a firewire cable. I have restarted the computer twice (once with the camera plugged in, once with it detached), but even this old trick isn't working.
What else can I do? Is there something I'm missing? Do I need to buy a firewire adapter for the USB cord (if such a thing even exists)?
Thank you for your time!
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Posted on Jan 02, 2017
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If the touch screen of the Camcorder is not working, please
follow the troubleshooting steps.
Please make sure that you're using fully charged batteries.
Turn off the Camcorder and turn ON again and check the operation.
Try resetting the Camcorder by pressing the reset button behind the LCD panel.
Note: 8 represents the reset button on the above figure.
If the issue persists again, please perform LCD screen Calibration and check if that helps.
Please follow the steps below to perform the LCD Calibration
Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.
If the issue persists even after performing all the above-mentioned steps, service is required.
I hope this information will help you to resolve the touch screen issue of the Camcorder.
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