Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Scanning My HP 7310 continues to reset itself to grayscale when scanning. I change it to millions of colors and then as soon as I start another scan it is scanning grayscale again. Is there an area I can change to make it permanent until changed again?

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Is this still a current issue?




Posted on Aug 20, 2008

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I have used last 4 year canon 2900B printer. How to set 300 dpi printing resoluation


Canon PIXMA Manuals MG2900 series Resolution
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.

How to Set the Resolution You can set the resolution in Resolution on the (Scanning from a Computer) tab of the Settings dialog.
Appropriate Resolution Settings Set the resolution according to the use of the scanned image.
Item Type Use Color Mode Appropriate Resolution Color photo Copying
(Printing) Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website or attaching to e-mail Color 150 dpi Black and white photo Saving to a computer Grayscale 300 dpi Using on a website or attaching to e-mail Grayscale 150 dpi Text document (document or magazine) Copying Color, Grayscale, or Black and White 300 dpi Attaching to e-mail Color, Grayscale, or Black and White 150 dpi Scanning text using OCR Color or Grayscale 300 dpi Important
  • If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image.
Note
  • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.


Oct 07, 2014 | Canon LASER SHOT LBP-2900 Printer

1 Answer

Will Only Scan Color and single sided


Once I had a similar problem with CapturePerfect 2.0. No amount of setting will change the scan output. I hit the default option and then changed to the setting I wanted. It worked. May be there is a bug in the Scanning software.

S. Mohan, India

Jan 09, 2014 | Canon DR-3080CII Path-Through Flatbed...

1 Answer

Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

2 Answers

My laser mfp 1815dn is reducing the size of the image of the document i am scanning. how do i get it back to scan and save a full page?


Welcome to Fixya!

Adjust the Scan setting to the defalult/appropriate resolution. See guidelines below.

Documents:

300 dpi black-and-white or 200 dpi grayscale or color


Documents of poor quality or that contain small text:

400 dpi black-and-white or 300 dpi grayscale


Photographs and pictures:


100-200 dpi color or 200 dpi grayscale



Thank you for using Fixya. Have a great day.

Jas247

Jul 12, 2011 | Dell Printers:Dell MFP Laser Printer...

1 Answer

All of my copies and scans have a yellow background. This does not happen when I print a document directly.


You might be scanning and copying in full color even for regular documents. When you do this, it treats the document as a photograph or color document and therefore, the background, even if white, is scanned in as a bit yellow

Feb 28, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My HP 7310 will not recognize the new color cartridge. Hence the other functions will not operate, like scanning.


Is it an HP cartridge? Will the old one still work? if yes, then take back the new one to swap it out.

Aug 27, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP Officejet 7310 just stopped scanning. I have a Mac.


try copying something from the printer before before scanning.....if its copying the h/ w is fine .....then you can work on the drivers and the s/w...try a complete uninstall and reinstall......see it works

Jun 24, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Unable to copy from scanning bed


There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

Jun 02, 2009 | HP Officejet 7310 All-In-One Printer

2 Answers

No scan options msg when I try to scan


I need to find the scanning software for hp 7310. It use to work, I had to reload everything and now I cannot get it to work

Nov 16, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Scanned documents are very light


I have found that when scanning b/w documents, its helpful to start with a black and white copy, not a grayscale, pen written, or printed form a printer in grayscale mode copy, but a true black and white on the copier or fax copy. The scanner doesnt read shades of black so well and when scanning multiple page documents, my pixma tends to scan in lightly. I havent found a piece of software to do just this, batch darken what has been scanned (at least not for free). Copying before scanning is the work around. Hope this helps everyone who's had this problem. It also doesnt hurt to darken what your scanning down a notch when copying

Mar 21, 2008 | HP PSC1510 Printer/Scanner/Copier...

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