I was playing Rock Band when i noticed that the images on my screen were blurry, but when i reset the console it gave me error message. I've been told E74 might mean the AV cable, so i tried a new cable, still doesnt work.
I was also told that if it isnt the AV, it is the scaler chip or the GPU, is there a way i can fix either of those at home? I really dont want to send it in to MS.
Mine does the same thing except the video doesn't blur. Occasionally the lower right right lights up and I turn it off, wait a minute, put it back on, and then it works fine.We called Microsoft, and they said it was a hardware error. I reccomend that you send it in to Microsoft, if you try to fix it yourself and fail, you'll be screwed with a voided warranty, and probably end up having to buy a new console.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
An E74 error is indicated when the lower-right quadrant of the ring
indicator flashes red and displays an error message in multiple
languages: "System Error. Contact Xbox Customer Support", with the code
E74 at the bottom . The error is caused when there's a video problem,
because the Xbox 360's hardware scaler chip is damaged.
Microsoft covers repairs for the E74 error for a period of three (3)
years from the original purchase date of the console. If you are outside
the initial three-year warranty period, you can still receive console
repair service from Microsoft for a fee for the E74 error. For more
information about the E74 warranty extension, see the following
In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.
The E74 error seems to be related to video problems. It's occasionally
caused by a faulty AV cord, but more often than not, the solder on the
ANA/HANA (in HDMI models) scaling chip has come loose. Before the error, the system usually starts
showing graphical problems like lines across the screen or snow. It's
accompanied by one red light in the lower right-hand quadrant.
To fix it, unplug everything that's connected to your xbox and leave it sitting there cordless for 5-30 minutes. Then plug everything back in and play, it should be fine now. You'll have to do this every other time you turn it on however. Another solution is:
Wrap pennies in electrical
tape and weigh the ANA/HANA down.
The E74/E6x/E4x/E8x are famous error codes that have
plagued many Xbox 360 gamers. This error codes will be displayed on
your screen, each indicating different problem with your Xbox 360. It's
usually defined by the single red light or 1 Red Light Error lit up at
lower right quadrant on the Red Ring of Light on your Xbox 360 console. E74: There is high
chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV
cable connection) it can also be caused by a faulty AV cable so check
that first. In some cases it is a problem with the GPU and may be
repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has
reported to increasing a lot for the newer Xbox 360 version.
Hope this was helpful?
The red rings are a fatal Xbox 360 error. There is no way to solve this problem except by having a qualified professional perform a reflow to the problem Chip. This can usually be determined based on the number of quadrants lit.
1 Red Quadrant is usually System Error. A "E##" error code will be displayed on the screen. Most common is E74.
2 Red Quadrants indicates the console is overheating.
3 Red Quadrants indicates hardware failure. A secondary error code can be acquired by pressing and holding the sync button then while continuing to hold the sync button repeatedly pressing the eject button and noting the number of red quadrants that becomes lit.
4 Red Quadrants indicates that either no A/V (Audio / Video ) Connection is available.
Good Luck! Let me know if you have any further questions. If you tell me which number of quadrants or the error code I can point you in the right direction.
is the error code e74 or e68,if its e68 take harddrive off and turn console on and should work,if its e74 your console needs fixing,if its still in the 3 year warranty microsoft will fix for free if over 3 years then buy an xclamp kit and go to youtube for videos how to do this repair,dont do towel trick,you will do more damage to console
An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged.As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.
The E74 malfunction is a problem believed to be associated with the
system's video output cables and/or hardware scaler chip. The problem
involves unusual screen patterns, the appearance of an on-screen error
message, and finally a flashing red light in the lower right quadrant
of the power ring. When a system suffers from the failure the on-screen
message reads "E74 System Error. Contact Xbox Customer Support."
You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.
What is the error code at the bottom of the screen & check for flashing red lights on the power button if 3 illuminate it the infamous RROD(Red Ring of Death-google it) which you will get a free repair for if its the bottom right quadrant flashing red then its most probably E74 or E61. E61 is a hard drive related problem so try playing without it, & E74 is the AV cable snapped inside or the GPU/CPU inside the xbox 360 has weak solders on it, I suggest MS support ASAP.