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Windows downloaded an update, but after my computer was restarted, I couldn't access the internet. I restored by computer back to a previous date. Things worked fine, today when I logged on, I had the same problem, had to restore back to a previous date. It must be happening to a lot of people. What is going on?

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I downloaded a file and went to open it up and now I have a virus. It claims that I need to buy or register Win 7 INternet Security 2012. which I do not have this program on my computer. I use spybot...


Hello.

Boot your system to Safe Mode (press F8 repeatedly when powering on). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, all your updates will roll back to that date. Follow the process.

Hope this helps.

Jun 20, 2011 | ASUS Eee PC 1000HE Netbook

1 Answer

My computer says configure updates and then it automatically turns off


This will be a long process of troubleshooting and may end up of restoring your computer to a factory settings. You can try the steps below:
First is boot up to advance boot options, to do this follow the steps below: -Turn off your computer -After pressing the turn on button start tapping F8 key until you see the Advance Boot Option. -Try choosing Last Known Good Configuration if it fail try Safemode, Safemode with networking or safemode with command prompt, if one is successful use system restore to restore your computer to an earlier date but if it fails you'll need to use your Operating System Disc to use the repair option.
Here's how to access system restore incase you're able to access Last Known Good Configuration, Safemode, Safemode with networking or safemode with command prompt: Windows XP: Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
Windows 7 and Windows Vista: Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Restore select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If you're on safemode with command prompt: At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER, System Restore window will pop-up then select Restore my computer to an earlier time then select a bold date on the calendar and click Next on the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows configuration, and then restarts the computer. Then click OK on the System Restore Restoration Complete page.
If all the steps above fails you need to use the recover disc or the operating system disc to do a repair on your computer. Revert back in case you need steps for using start-up repair.
Note: If the steps above and start-up repair fail there's no other option but to restore your computer to factory settings.

Apr 21, 2011 | Acer Aspire AX1700-U3793A PC Desktop

1 Answer

I had the problem of internet explorer displaying "internet explorer cannot display the webpage after I had done a Windows update from the microsoft website and it restarts after its done the updates...


I you restore it to before the update time, then it will work again.
In the search bar type restore point and select "Restore your computer to an earlier time".
Select the time just before Windows made the update, (Windows creates a restore point each time it runs an update) it is just a question of how far back you want to go.
You cannot return to a forward date, so if say you went back a week , you cannot then go forwards again.
This process rarely upsets data.

Feb 15, 2011 | Computers & Internet

1 Answer

Start up and desktop icons missing


Hi,

This could happen due to various reasons like :
1. Any recent update done.
2) Virus infected
3) Windows missing/corrupted files.

There are several steps to resolve the issue.

Try one after another and check if that fixes the issue.

Step 1

Try this Fix
Click on the Download link and install the Fix No. 195 ( Restore Desktop Icons and Taskbar )
Download Link

Step 2

Press CTRL-ALT-DEL to bring Task Manager.
Click on New Task and type appwiz.cpl and click OK
This will re-run add/remove programs.
Remove/Uninstall all new program you installed before having this problem, Also remove the Windows XP Hotfix
Restart your PC.
The access to the taskbar , icons will all come back and Install a new Antivirus.

Step 3
If None of the above steps work, try a System Restore to previous date

Click START - All Programs - ACCSESSORIES - System Tool - System Restore
Choose the date before the system started giving trouble. ( The Date will be in bold ( highlighted ) which indicates the system can be restored to that date with all the settings on that date )

*Note : Doing system restore will uninstall any software/program you have installed from the date you choose the system restore till current date, However it will not delete any files created )

Hope this is helpful.

Nov 10, 2010 | Dell Dimension 9200 PC Desktop

1 Answer

I have an Ace Aspire 5810tz laptop; windows vista. While it was running an update, I was tired and shut it off during the 3 0f 3 configutration. Now that is all it does. After startup, it goes to a blue...


Hi follis_valpn,

If you are trying to install the Windows Update 937287, you will get this (configuring updates stage 3 of 3. 0% complete) message. If you are getting the message even after restarting the Computer, you may need to repair the Windows (using the installation Disc) or restore the Computer to an earlier date.

First you can try restarting the Computer in the Safe Mode and do the System Restore. To access the Safe Mode, please press and hold the F8 Key whlie restarting the Computer. Then, please click "Start", "All Programs", "Accessories", "System Tools" and "System Restore". Then, please select a restore point (Date) when the Computer was working correctly. This should restore the Computer to the selected date and fix the issue.

The, alternative option is to use the Windows Installation Disc and perform the "Repair" option.

The issue will be fixed after you perform any of the above steps. To avoid the issue in future (whlie doing the Windows Update), please download and install the Windows Update 937287 from Microsoft Download Center separately.

Below is the link to obtain the Update.

http://download.microsoft.com/download/3/b/d/3bd7db67-7a7a-4c16-b10a-e0eace7d9473/Windows6.0-KB937287-v2-x86.msu

Hope this helps..

Good Luck!

Thanks for using Fixya.

Oct 01, 2010 | Computers & Internet

1 Answer

The red off button on the desktop will not turn on when pushed.


You can usually use the keys on your keyboard to get to these kinds of options. They are:
1. Ctrl +Esc together
2. or you can push all 3 of these keys at once: Ctrl +Alt + Delete

However, that does not fix the problem. To do that, I would start with updating Windows by going to Programs > Windows Update and then restart your computer after all updates have finished installing.

You might need to update Java, just go to www.sun.com

You might need to update your Internet Explorer.

Beyond that, you may have a virus, so scan your computer with a virus scanner.
If none of this works, you might need to reinstall or repair Windows (use your Windows disk and backup all files that you want to keep first) or go back to a previous Restore Point saved in Windows.

To Restore to a previous state of Windows just go to:

Control Panel> System> and then click on Advanced System Settings

In the box that pops up (System Properties) click on the System Protection tab. You will see any previous restore points with the dates. This might help to go to a time when your computer was working well.

Do not "Create a restore point" because it will create it with the way your system is now and you wont ever want to restore to a point where it is messed up like it is now.

Hopefully one of these will get you going.

Dec 07, 2009 | HP Audio Players & Recorders

1 Answer

Stuck on updating screen...


Hi,
do a system restore and restore it back to a previous date in time, but doing a system restore to a previous date in time will mean that you will loose any configuration done or any software installed after that date
for system restore for windows xp here is a helpfull llink
http://support.microsoft.com/kb/306084

for windows vista
http://www.bleepingcomputer.com/tutorials/tutorial143.html


restore your system to a date when you are certain that it was working fine and nect time it prompts to load updates choose custom and select and install only security updates which are very necessary not all of them.

Further Queries are welcome
If you find my soltion helpfull please do rate me

Feb 24, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Laptop had windows update the failed to restart


i would suggest u press F8 during windows restart and then
use system restore ad go back to some previous date when your computer was working
.........

Oct 26, 2008 | Computers & Internet

1 Answer

Norton not loaded purchased from internet, did not get email with produt key, i'm 79 and mest it all up, please help me. mr james monksfild, email pelican12@talktalk.com. thank you.


ø First of All Shut Down your Computer.
ø Restart Computer and Keep Tapping F8.
ø Choose Safe mode with Networking and Press Enter. (Win XP or 2000).
ø Run Windows in Safe Mode Click Yes.
ø Restoring Windows to a previous point
ø Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window opens.
ø Select restore my computer to an earlier time, and click Next. The Select a Restore Point window opens.
ø Select a bolded date and a restore point, and then click next
ø (Note: - You need to choose a Date before the installation of Norton)
ø Click OK if a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens.
ø Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears.
ø Click OK. The computer has now been restored to a previous time when it worked correctly.
ø (Note: - If an error message appears saying that the computer cannot be restored to the point you selected, try a different restore point)
After the System Restore is complete, and the computer starts successfully, update the computer software as follows: - 1). Update the system virus definitions. 2).Get the latest critical system updates using Microsoft's Windows update.
Once all this is Done you Need to Download and Install Norton Again.

Jul 04, 2008 | Computers & Internet

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