Question about Brother Office Equipment & Supplies

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All cartridges have ink but will not print black

Fax machine will not print clear copies, have cleaned several times

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You may need a new printhead. This is service center replaceable item. Best to find your local service center at Brother usa.com

Posted on Jul 14, 2008

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1 Answer

Black ink not working lexmark pro915


Check ink level, clean contacts on cartridge and machine.

Oct 10, 2013 | Lexmark Pro915 Wireless All-in-One Inkjet...

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U162 error on black ink cannon printer


This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

Nov 20, 2012 | Canon PIXMA MX340 Wireless Office...

1 Answer

I have an HP 2140 fax purchased one year ago. I have never replaced the catridge and have used the fax about once a month. Today I am trying to copy and it won't print. I cleaned the nozzle and still...


New cartridge wouldnt print but sounded like it was printing. You can check ink levels clean or align cartridge by pushing menu then tools. I cleaned contact points w qtip and alcohol. What seemed to work is putting alcohol on cartridge where ink is released and putting back into machine wet did this three times first time little dots of ink then a faint print and now it is printing must have been dried ink further then I could access.

Apr 12, 2011 | HEWLETT-PACKARD HP 2140 Fax

8 Answers

I changed the ink cartridge the black one but it still says cartridge empty I unplugged it and it still sais the same thing


My MFC-420CN acts up occationally. Remove the new cartridge, hold it as you would to install it, Rotate it to the right about 45°. Snap it with the back of a finger (dislodges any air bubbles in ink feed). Reinstall cartridge (ensure it is fully seated. This works for both Brother cartridges and the eforcity cartridges I've been using for the past couple of years. HTH
Lou

Oct 17, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Text is not printing clearly.


Change the photoorganic drum and the cleaning blade,if the cartridge is refill 2 or more time change the cartridge.

Sep 07, 2009 | Office Equipment & Supplies

1 Answer

I Need to Print


Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

Nov 26, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

How can I get the fax and copy to print clearly?


Still sounds like a bad ink cartridge, try cleaning the bottom of the cartridge with a Kleenex and soapy water. Dry it off real good.

Look where the cartridge sits and clean the same way.

Ink jets are dead technology.

Nov 11, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Black ink


Print nozzles will be at bottom of cartridge...Make sure that u do not wet copper contacts ... first try using dry paper towel and check where ink comes and follow the procedure given below....

Cleaning procedure
  1. Remove the print cartridges.
  2. Moisten a clean, lint-free cloth with water.
  3. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown below.
  4. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.
  5. With another clean section of the cloth, repeat steps 2 through 4 above.
  6. Allow the nozzles and contacts to dry completely.
  7. Reinsert the print cartridges.
  8. Print the document again.
  9. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.
  10. Check the warranty and try to get replaced

Jan 18, 2008 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

No ink


hi i am a certified Canon repair tech for this fax. the problem that you are having is very common and has to do with two things. the cartridge and the purge/cleaning unit. what you can try is this open the printer and center the carridge unit and remove the cartridge. unplug the machine while it is still centered. on the right hand side you will see the purge unit. in the center of the purge unit is what looks like a retanglar pad. mix a water soap solution and apply to pad just soaking it. let it sit for a few minutes. take the ink cartridge and wipe the bottom of the cartridge with a damp soapy cloth. also if you look at the cartridge there is a little breating hole you can hold a cloth on the bottom and gently blow in that hole it will purge ink through the bottom of the cartridge. install the cartridge in the machine close the front door and replug in the power cord. you might still have to run a few cleaning cycles. hope this helps.

Jan 04, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

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