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Anonymous Posted on Jul 14, 2008

We can't access the telephone and internet at the same time and the computer tells us that the modem is not connected correctly.Also does the splitter need to be connected to the first phone in the line? Do we need a filter on EACH phone and answering machine? We have one phone downstairs (main phone and 1st in the line) and 2 extensions upstairs where the computer ,multi fu7nction, and answering machine are.HELP!! Thanks a lot.

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  • Posted on Jul 15, 2008
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We have no idea how we solved our problem apart from starting the installation over again and following all the instructions VERY carefully!!We now have our Broadband and phone-lines working well.Thanks for your reply.Helen Porter

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