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We can't access the telephone and internet at the same time and the computer tells us that the modem is not connected correctly.Also does the splitter need to be connected to the first phone in the line? Do we need a filter on EACH phone and answering machine? We have one phone downstairs (main phone and 1st in the line) and 2 extensions upstairs where the computer ,multi fu7nction, and answering machine are.HELP!! Thanks a lot.

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We have no idea how we solved our problem apart from starting the installation over again and following all the instructions VERY carefully!!We now have our Broadband and phone-lines working well.Thanks for your reply.Helen Porter

Posted on Jul 15, 2008

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Where is the wireless switch on the dell vostro 200


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Then, you will have Internet access, and, if this router also has a "wireless" capability, you can configure it to provide wireless access to your computer(s).

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  • 1 Make sure that the cable is correctly connected to both a phone line and your modem and that, if you're using an external modem, it's connected to the PC.
  • 2 Dial the access number for your Internet service provider (ISP) with a regular telephone and listen for a data tone. If you don't get one, then you have the wrong number or your ISP is down.
  • 3 If your modem is internal, skip this step. Unplug the power cord from your modem and shut down your computer. Plug the modem back in and restart your computer.
  • 4 If you have another modem cable that you can use to connect the computer to the modem, swap it with your current cable to rule out a bad cable.
  • If your connection is refused by your ISP
  • 1 Make sure your username and password are still correct. These are usually entered through a connection program that your ISP provided. You will probably have to retype your password, as you won't be able to read it on-screen.
  • 2 Locate the TCP/IP settings for your computer. In Windows, these are found in the Network and Dial-up Connection control panels. In Mac OS 9.2 and earlier, they're in the TCP/IP control panel. In Mac OS X, they're in the Network section of System Preferences.
  • 3 Check that the host name and domain name information are correctly entered in the TCP/IP settings. This information should have been supplied by your ISP.
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  • 1 Call your ISP's support number to find out if you have been affected by a service outage.
  • 2 Unplug the power from your modem (whether it's telephone, DSL or cable) for at least 10 seconds, shut down your computer, plug the modem back in and restart your computer.
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  • 1 Set your Windows computer to MS-DOS mode: Click on Start, Programs, MS-DOS Prompt.
  • 2 Type "ping" followed by an Internet domain name--for example, www.google.com or www.yahoo.com. Macintosh users with OS X can use Apple's Network Utility program to "ping." Earlier versions of Mac OS don't have it built in, but freeware programs are available on the Web.
  • 3 You should get a report saying how many milliseconds it took for your "ping" to reach the destination. A computer communicating with the Internet via a 56-KBps modem connection might typically have a 0.3-second (300-ms) or longer ping. Anything longer than 5 seconds (5,000 ms) indicates a problem with your connection that might be the fault of your ISP.


  • Read more: How to Troubleshoot an Internet Connection ' eHow.com http://www.ehow.com/how_113839_troubleshoot-internet-connection.html#ixzz15EpuN33C

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    How to connect....

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    # We are connect two computers together to share Internet, printer, scanner, files, and even programs

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    2- Use a Phone Line and Two Special Adapters Sold as "Phone line network Kit". Two adapters are installed in two computers. Then use existing Phone line to connect them.

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