Question about Creative Labs Zen Neeon MP3 Player

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Connection problem my zen neeon mp3 player after connecting to my computer, showed that it was unrecognisable by my windows xp. i tried reconnecting it several times but the result is the same everytime. what can i do to fix it??

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  • bugs121718 Aug 02, 2008

    want to tranfer playlist but the computer cant recognize the attached creative mp3

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Test

Posted on Jul 14, 2008

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1 Answer

My zen neeon mp3 player is frozen. when i turn it on, it just shows the logo and does nothing after that. What can i do ?


Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

Nov 26, 2010 | Creative Labs Zen Neeon MP3 Player

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Zen Neeon 5 "No Music" displayed


Solved the problem. I solved the effing problem.

DO NOT FORMAT YOUR ZEN NEEON (OR MAYBE OTHER PRODUCTS AS WELL) IN VISTA.

If you did so, try to reformat in xp.

Dec 24, 2008 | Creative Labs Zen Neeon MP3 Player

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Zen Neeon 5 "No Music" displayed


your neeon may have some virus.. go creative shop and troubleshoot.. i did that n it worked.. but now it hanged.. kaysiao areadi..

Nov 02, 2008 | Creative Labs Zen Neeon MP3 Player

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Zen neeon, lock switch doesn't work. When I turn it on it shows a "PLAYER LOCKED" icon for a short time and then turns off.

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Zen Neeon Frozen - USB Display


we have the same problem

but there is 1 way to solve it

wait for the battery to drain and charge it

hope it helps you : )

Jun 01, 2008 | Creative Labs Zen Neeon MP3 Player

3 Answers

Creative zen neeon 6GB not functioning properly!


try a different usb port also the usb port might have a loose connection in the unit.
do you have media player 11?
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=588,E=0000000000295121928,K=9989,Sxi=13,Kb=ww_english_add,VARSET=ws:http://www.europe.creative.com/,Case=obj(19287)

Nov 25, 2007 | Creative Labs Zen Neeon MP3 Player

1 Answer

My Computer Won't Read It!!!


These symptoms points to a bad hardrive. Replace the hardisk and reload the latest firmware.

If your out of warranty with your Neeon, open it up. Loosen the 2 screws at the bottom of the player and remove it. Then carefully pry open the back plate using a small flat screw driver and remove the battery (it has a mini connecter on the top left, inline with the USB connector).

Remove the front cover. You'll find the hardisk on top of the board below the LCD. Remove it carefully from the connector. on its right side.

If you got a new HD, replace the old one and reassemble your Neeon.

Next download the latest Neeon Firmware Upgrade here:
http://sg.creative.com/support/downloads/download2.asp?MainCategory=213&Product=12214&dlcentric=9534&Product_Name=ZEN+Neeon+5GB%2F+6GB&OSName=Windows+XP

Firmware above is for Windows XP. You can download a version of the Firmware at Creative site in your region for your specific OS requirement...

Before

To install this firmware upgrade:
1. Press and hold the Play button while connecting your player to your computer's USB port.

2. Continue to hold the Play button for 10 seconds after connecting your player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears on the screen.
4. Follow the instructions on the screen to install recovery drivers for your player.
5. Download the ZenNeeon_PCFW_LF_1_011_FM.exe file into your local hard disk.
6. Double-click the firmware upgrade file and follow the instructions on the screen.

I found the above instructions with other Neeon's forum here:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=176728

You'll have the option to format and reload firmware. Choose that option. Wait for the upgrade progress to finish.

When it's done, your player will connect and recognized by your computer. If it shows in MY COMPUTER as removable drive, then your in luck!

Proceed by drag and drop method of transfering your music files or using the CREATIVE MEDIA SOURCE ORGANIZER.

I'm currently looking for a way to hack the Neeons Hard Drive and replace it with a CF card just like what I did with my Zen Micro. Unfortunately the first CF card I bought (1 Gbyte) did not work on the Neeon, the XP wont recognize the player.

But I'm not giving up, I had to find a better replacement that match the compatibility requirements of the Neeon. I'll try different brands and speed. The CF card is much more robust and shock free. It reads faster with no hang-ups.

I'll post my results in the future if I succeed.

Sep 26, 2007 | Creative Labs Zen Neeon MP3 Player

5 Answers

Zen Neeon frozen completely


Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

Jul 27, 2007 | Creative Labs Zen Neeon MP3 Player

2 Answers

My creative zen neeon 2 (4GB) isn't turning ON


Try charging it with a creative charger or bring it down to its retail store. The battery might be completely drained flat.

May 02, 2007 | Creative Labs Zen Neeon MP3 Player

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