Question about Microsoft Windows XP Home Edition

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Windows Freezing Hi Darklord1, Sorry for not getting back sooner - been out all weekend. Here is the info for one of the computers - I will have to get the rest as they are not at my home: msconfig on HP Pavilion dv5000 laptop atiptaxx jusched SynTPEnh EabServr cpqset RecGuard HP Wireless Assistant ccApp osCheck Reader_sl ServoApp - Belkin ctfmon Teatimer Unchecked items: IndexSearch msmsgs OneTouchMon navLoad QPService qttask RefSched ServoApp - Belkin Processes running HPQTOA~1.EXE TeaTimer.exe ctfmon.exe ServoApp.exe symlcsvc.exe CCSVCHST.EXE Hp Wireless Assistant.exe eabservr.exe SynTPEnh.exe jusched.exe iexplorer.exe atiptaxx.exe alg.exe svchost.exe svchost.exe AluSchedulerSvc.exe hpqwmiex.exe svchost.exe svchost.exe svchost.exe ati2evxx.exe lsass.exe services.exe winlogon.exe wmiprvse.exe csrss.exe ReflectService.exe HPZipm12.exe ati2evxx.exe LSSrvc.exe spoolsv.exe svchost.exe explorer.exe CCSVCHST.EXE System System Idle Process The above Laptop is the one with Norton Internet Security 2008 on it. Thanks Dom

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Boot the system in safe mode
1.) restart the system
2.) pump the F8 Key until a screen comes up with different options
3.) select safe mode,

Try right clicking there and see what happens,, I,m guessing here this is a result of damages done by a previoulsy removed virus (GUESSING) it is possible that the same one could have been shard by all 3,,

I'd advise you'd uninstall norton and use the new avg free
Let me know what hgappens and we can tgake this a bit further

Posted on Jul 14, 2008

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yeah i understand whats happening now..

I did net see it before , but looking back i see you use windows xp home ... dont SP3 just blow :(,, try removing it verydoubthful it will work, you need to format and then disable windows updates, go th the security panel in the control panel, click chang the way windows notifies me and thell the windows up date to shut the hell up.. YOu may also want to consider getting windows XP PRO if you actually want to use the updates. personally i hate the updates sice they cause undue stress your case in point ...

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Also veryify that the systems are fully updated.

Dont rule out a virus or worm yet. the problem you are describing does seem to be this which can infect other system providing you copied the pics to them. Back up the pictures to anoter folder and empty the my pictures folder. save a picture from the internet to it and try right clicking then. If this works then copy back the images one by one to the my pictures folder m everytime right clicking to see if it freezes. Eventually you will find the offending image. you can also try Super Anti Spyware Remover or tuneup utilities and let it do a registery scan.

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