Question about Dell Inspiron B130 Notebook
The backspace button of my Dell Inspiron B130 is broken. Is Bestbuy equipped to repair this problem?
I am not sure if BestBuy is authorized to repair Dell systems, but if they will take it, then they should be able to fix it. The fix will depend on the nature of the problem. If the key is simply poped out in some way, they may be able to re-attach it on the spot. If not, they will likely have to order the keyboard part from Dell, open up the notebook (or remove the keyboard) and replace it. On some computers this is easier than others. Most commercial lines of notebooks allow the keyboard to be replaceed easily by the end user without opening the case at all - just undo some latches and remove some screws, pop it out, pop the new one in, screw it down and latch it in. Some consumer systems (Inspiron is a consumer line) are not so well designed. It all depends.
Either way, BestBuy should be able to repair it. If you check with Dell first, you may find that you can even repair it yourself if it is designed to be a "user replaceable" part as i describe above.
Posted on Jul 14, 2008
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