Question about HP PSC 750 All-In-One InkJet Printer

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Error message Incorrect printer cartridge (but it is correct )How do i correct this error

Hp PSC 750 with incorrect printer cartridge But it is correct .How do I correct this problem.

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  • goldgrey Jul 21, 2008

    t

    Thanks fixed the problem

  • metty12 Jul 28, 2008

    what is the best way to clean the pins w/o damage? thanks

  • menorca Aug 02, 2008

    the printer is saying incorrect cartridge in but it is thr right cartridge

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Thanks, i did clean it with dry toothbrush. still didnt work. just got a new cartridge and viola it works.. thanks again

Posted on Aug 01, 2008

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I've never encountered a problem like yours on the HP78 cartridge or even the HP15. Have you tried cleaning the cartridge as well as the printer pin? The only time we had this problem with one of our customers, we cleaned the cartridge and the printer pins and the problem was gone. Let me know if this helps.

Posted on Jul 20, 2008

  • Miles Aug 01, 2008

    Hi metty12. Usually a paper towel is ok. Even toilet tissue but make sure you don't rub the tissue on the pins. Just dab w/ a moist (not soaking wet) tissue or paper towel. The fibers on a paper towel don't usually come off. Toilet tissue comes off more easily. You can use the cotton buds on a stick, I call them Q-Tips. Again dab and make sure you air dry before you put the cartridge in. Sorry for the late response, I've busy for the past couple of days.

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