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I've got a user who cannot get scanned documents delivered to his email mailbox - error code 016-766, we have a XErox apeosport-II C4300. already checked his active directory settings, and mailbox settings on our exchange server, but can't see anything different from other users who can do this without any problems. any ideas? thanks Tania

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5 Suggested Answers

drichards
  • 87 Answers

SOURCE: scan email sending to too many people

Make sure her account is not set to send to a group. Recheck all of her settings.

Posted on Feb 23, 2008

  • 2072 Answers

SOURCE: RE : Xerox Work Centre M128 016-782

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.

  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

Posted on May 19, 2008

  • 2072 Answers

SOURCE: RE : Xerox WorkCentre M128 016-782

Setting up a scanning template using CentreWare Internet Services (CWIS) will fail if the user login name is a domain user, for example, ADSdomain\testadmin.

  1. Open an Internet web browser.
  2. Enter the IP Address of the machine in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
  3. Click on the [Services] tab.
  4. Click on the [Job Templates] link.
  5. Click on the [Display Job Templates Screen] button. The Device Template window will be displayed.
  6. Click on the [File Repository Setup] radio button. The File Repository Setup window will be displayed.
  7. Select the required File Repository from the File Repository Setup pull-down menu.
  8. Enter a username that only exists on the SMB server in the Login Name field.
  9. Click on the [Apply] button. A 'Settings have been updated' message will be displayed.
  10. Click on the [Back] button. The File Repository Setup window will be displayed.
  11. Click on the [Template] radio button. The Device Template window will be displayed.
  12. Click on the [Create New] button, and then setup the template again.
  13. Click on the [X] in the upper, right corner to close the Internet browser window and return to the desktop.

Posted on May 19, 2008

  • 2072 Answers

SOURCE: 016-317

I am sorry, I recently left that job and no longer have the documentation to answer most questions concerning xerox product fault codes.
My apologies, I just no longer have that information.

Posted on May 31, 2008

  • 62 Answers

SOURCE: xerox dc 12 mailbox finisher

its plug and play...you dont need to change anything

Posted on Nov 19, 2008

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