Question about Dell OptiPlex 170L PC Desktop

1 Answer


I am getting the following error Every time I start the optiplex 170L PC. Its probably a hard drive error huh. It seems that the PC automatically one day Shut down and got the following error and my PC isnt usually powered on most of the time. any fix for this??? I wonder how I can disable this SMART technology. Of course we can do it in Hp pcs.

notice:The primary IDE master hard drive SELF MONITORING SYSTEM has reported that a parameter has exeeded its normal operating range
dell recommends that you back up your data regularly.

A parameter out of range may or may not indicate a potential hard drive problem.

Strike F1 key to continue, F2 to run setup utility.

Posted by on

  • Anonymous Dec 20, 2008



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,692 Answers

Sure sound like you hard drive is starting to have a problem. I would clean and defrag it after backing it up. start- my computer- right click on hard drive-properties-disk cleanup/  After that then 'tools defrag hard drive. then run scan disk

Posted on Jan 13, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

No boot device available dell optiplex 170l series

Go to the bios to verify that the computer is recognizing the hard drive and that the hard drive is is listed in the boot sequence. If this is all good your hard drive may have been formatted or erased or the boot record is corrupt and unreadable to the bios. I had a similar problem. reloaded windows and all was good.

Feb 12, 2013 | Dell OptiPlex 170L PC Desktop

1 Answer

I need to reset back to factory??

Dell PCs are delicate when switching parts. Normally, they only accept factory parts. What you could probably do is to request the recovery disk for that particular machine from Dell. You may need to pay $15 to $20 for the set of disk, but you will get a genuine copy of Windows.

Oct 08, 2012 | Dell OptiPlex 170L PC Desktop

1 Answer

How can I clean the hard disc & re-install windows on my Dell Optiplex 170L computer?

Put the windows cd in the cd drive. Restart your computer while pressin Del or F2 to go to the system BIOS and go to Advanced BIOS settings and go to boot order or boot sequence, select Cd/Dvd to be the 1st device on the list. Hit F10 to exit. Your computer will restart and boot from the cd. On the first screen, just press enter. Then F8 to accept license agreement. Then you will press esc. Select the partition that you want to clean up! Select the first option (quick NTFS), then press F to start formating! Wait and follow the instructions on the screen.

Dec 13, 2011 | PC Desktops

1 Answer

My Dell optiplex 170L keeps turining off and then

Possible that it's caused by a faulty hardware or a computer virus on your computer. For us to isolate the issue we must start troubleshooting with the hardware

1. Remove all the connection at the back of your computer
2. Power cycle your computer tower by pressing the power button for 15 seconds
3. Plug the power cord back in and monitor cable at the back of your computer tower (if it turned on, meaning that one of the device plugged at the back of your computer is the one's causing the problem, for you to pin point the problem, try plugging it one-by-one and turn on the computer each time you plug a device)
4. If it keeps on doing that, open up your computer tower (be careful to unplug the power cord and power cycle it to avoid static electricity)
5. Reseat the video card, turn on the computer again, if it's still occurring
6. Reseat the IDE/Sata cable of your hard drive and try to make sure it's properly plugged in, turn on the computer again, if it's still occurring
7. Reseat the memory, turn on the computer and test it again if the same thing
8. If you have 2 memory chip inserted in your computer tower memory slot, remove the other one and turn on the computer, do the same thing to other memory and each slot
9. If all else fails, restart the computer and keep on pressing F8 before the window welcome screen comes up - to go to advanced boot options
10. Boot to Safemode
11. If you are able to boot to Safemode
12. Login as administrator
13. Click start
14. run
15. type msconfig then press enter
16. click on startup tab and click on disable all button at the bottom part
17. Restart the computer and let it start normally
18. if the same thing happen, boot to safemode again
19. Login to administrator again
20. Right click my computer
21. Click on properties
22. Click on Advanced Tab
23. Click on settings button under Startup and Failure
24. Uncheck the Automatically restart under System failure
25. Restart the computer in normal mode
26. Tell us if you see any blue screen error, if so, post the error here

if all else fail, your operating system needed to be reinstalled and you should have the cd for the operating system if it's XP or Vista or Windows 7.

Jan 08, 2010 | Dell OptiPlex 170L PC Desktop

1 Answer

Can't access hard drive getting IDE master hard drive SMS mess

You are getting a SMART error indicating that the hard disk drive is/has failing/failed. Likely, the only way to get data off the drive is to send it to a data recovery center, then install a new hard drive. Data recovery is generally expensive, but if you are interested you can contact places like DRIVESAVERS 800.440.1904

May 27, 2009 | Dell OptiPlex 170L PC Desktop

1 Answer

Dell optiplex 170L hard drive recognition

Ms Driver gets flaky sometimes. Get New driver from Dell Downloads.
Contact Dell Support for more INFO

Oct 08, 2008 | Dell OptiPlex 170L PC Desktop

Not finding what you are looking for?
Dell OptiPlex 170L PC Desktop Logo

1,559 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts


Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides