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I have a hp c6280 all-in-one photosmart printer. i changed the hp vivera colored ink cartridges. the printer will not work and prints out that the error is pump motor stalled.....printer documentation error 0xc05doo82. what should i do to correct this?

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  • Anonymous Mar 27, 2014

    the printer is not working

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I had this same problem with my c6280.
I got fed up (HP only added frustration) and decided to trash it and buy something new.
So I figured I would take it apart and see if it was something obvious, worst thing that could happen was that the printer would not work - allready there.
Here is what I found.
Taking the covers off of this printer is not easy, but after removing all accessable screws I was able to get the covers off.
I found the pump motor on the left side of the printer (it is labled).
The pump motor has a large (approx 2 in) gear on it that is drivin by a belt with teeth.
The other end of the belt is drivin by a small (approx 3/8 in) gear.
There are two belt tensioners on each side of the belt.
PROBLEM; The belt was not riding on one of the tensioners.
This causes the belt to intermitenly engage the gears (stalled pump motor).
I put the belt back on the tensioner, put the covers back on (a real pain).
Printer now works fine.
I think that this may have been a problem out of the box because the lound clicking noise that came with the printer has also gone away.

Posted on May 06, 2009

  • 2 more comments 
  • antonioc83 Dec 24, 2010

    I first received the error message of improper shut down then this pump motor stalled error message just appeared and after hours of looking at online forums i decided to take a look inside the printer and saw that the what i assume was the motor gliding on the straight metal bar was not gliding so smoothly so i decided to spray some WD-40/oil on the track and it seem to have done the trick, i couldnt believe it. What i did exactly was spray some right where the motor and the bar was, let it do the printer preparation then sprayed some more. Didnt have to take apart anything just lifted the access door. Hope this helps.

  • johnkoch39 Mar 14, 2011

    After I got the cover off (YES, it is a real pain - and be careful!) I found a small piece of paper - (must have been torn off the corner of a jammed paper that I thought I had cleared a week ago) stuck in the far right. It was not visible before I took the cover off. After removing it and replacing the cover I was able to print again.

  • Buick712002 Apr 09, 2011

    I also took it apon my self to take my printer apart. Thank god Im mechanically inclined. It was a small belt that was off the pully on the right hand side. It was making a bad grinding noise, So if anyone has this problem with a alighment problem then this is it get your torx bits out and your small flat head screw driver. I think its the way it was packaged from the HP factory.

  • dmryan1
    dmryan1 Jul 15, 2012

    Problem: Pump motor stalled. Fix:
    Open up the printer where the color printer ink cartridges are located. In the opening behind the ink cartridges, you will find metal bar for the pump motor. Put three drops of light oil on a small cloth, wipe it across the length of the straight metal bar, starting from right to left. Restart the printer, letting the pump/motor assembly pass along the bar. You should be good to go. The total cost = 5 minutes of your time, 2 cents of oil, and a quater sheet of paper towel.

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