Question about KitchenAid KSM5PS Heavy Duty Stand Mixer
We have a KitchenAid Professional 5 Plus stand mixer that is approximately 3 years old. Tonight when my wife was using it, it seemed to be working normally. When I went to use it after her it started acting up.
What happens is when you turn it to the 1st speed (out of 10), it winds up and starts running as if I had turned it to 10. I played with it a little, unplugging it, turning it to 10 and slowly stepping down to 1, turning it to 1 and slowly stepping up to 10, etc. No matter what I try, this thing will not run at any other speed than 10. Any ideas what I can do about this?
I'm leaving it unplugged for the night to see if letting it sit overnight helps. I will probably call KitchenAid tomorrow, but don't anticipate a lot of help since it is out of the 1-year warranty.
Hi. All of you have the same problem. The electronic speed control board needs to be replaced. This board can be installed without much trouble. The board is modular, remove the old board and install the new one. The wiring is connected by a modular plug.
Goto www.kitchenaid.com enter your model # and search for the parts manual. These drawings will assist you with the task at hand.
If this solution has assisted you, please rate it. Good luck! ricardok45
Posted on Mar 24, 2009
This happend to my KA as well. The problem was caused my the constant moving of the speed control which moves the control board forward and backward caused a wire on one of the connectors to break loose. When the wire was soldered back on all worked just fine. Remove the rear panel and look at the wires attached to the plugs for breaks. Ohn unplug thge mixer first.
Posted on Mar 07, 2011
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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