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Did you install the webcam driver from Acer's site?
Get onlineand got to www.google.com In the google search box type: "AcerSupport" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Download and install the Web cam drivers.
i believe u have acer arcade deluxe? all acers have it. i have it
[aspire 4520]. run acer arcade deluxe then on the home screen select dv
wizard and select ur cam and u will be able to record and the saved
videos are in x:\users\[your name]\videos where x is ur drive letter if
u have vista
first check you have installed all the web cam driver came with your notebook than check the control panel> device manager > imaging devices acer crystal eye web cam if there is a yellow ! . then re install the driver...