I had a previous version of Zoombrowser (can't remember which version) before my hard drive crashed. I downloaded the latest version (6.1.1a) and now I can't figure out how to download images from my Powershot A95.
When I connect the camera to the computer via USB I get the select the program to launch for this action pop up and "Canon CameraWindow Download images from Canon Camera" appear. When I click "ok" nothing happens. I run Zoombrowser and there's no longer a button to click for downloading like the one that previously existed.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You don't really need to use ZoomBrowser. The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as ZoomBrowser or Picasa.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ZoomBrowser or any other photo cataloging program.
need more information. What happened? did it crash your computer? Was it a paid version or downloaded from internet? It may have had a virus. Was it a trusted source? You need to tell more about the problem than it was deleted by computer repair. Computer repair won't delete anything unless you tell it too.
All of the software, manuals and drivers are available on Canon's website.
ZoomBrowser is the the only software that may present installation problems if a previous copy is not already installed on your computer. Any old copy of ZoomBrowser will allow the most current version to be loaded from Canon.
First try uninstalling and reinstalling Zoombrowser. If that doesn't help, it's very hard to troubleshoot software problems online. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:
Canon USA has manuals for Zoombrowser available for download from their site, but they're all in English. If you have ZB version 6 you can download the manual here. If you have ZB version 5, you can download the manual here.
Hi Jaime, I used to have Zoombrowser and I know the setting you need to change, but please excuse me if my directions to it are not exact because I haven't used it for a while.
From memory the setting to fix this problem is in the Download Settings (or something similar to that), which you access from one of the menus in the top bar (it is in one of the drop down menus towards the right of the screen, ie, at the other end of the bar from the File menu).
In the Download Settings have a look around and you should be able to find somewhere that says "Download All", "Download New images Only" - select that you want to download news images only.
Sorry I can't be more specific as to where the setting is exactly, but it's been a while since I used Zoombrowser. The other option you have is to copy the files you want manually: Connect your camera as per normal to your computer, go to My Computer where the camera will be showing up as an external drive (eg, E or F and so on), double click this icon and browse to your image files. Then sort by Date and copy the ones you have taken since you last downloaded.
I had same problem: ZoomBrowser had been working fine on XP sp2, but today I found it could no longer detect the camera. My guess is some operating system patch caused it to stop working. I finally got it working again by doing the following:
1) Go to http://software.canon-europe.com/ , select Powershot G1 as the product, and get the list of available updates.
2) Download and install the latest version of ZoomBrowser (6.0.1).
3) Download and (re-)install the USB driver ( Canon Digital Camera WIA Driver 3.9.1). It will probably tell you it's already installed, but continue with the install anyway. It will also warn you that the driver isn't certified for XP, but ignore that and continue.
4) Reconnect the camera to the USB port on the computer and put it into upload mode. *Now* a window should pop up with a selection of programs you can launch, including ZoomBrowser. Yay!