Question about HP Pavilion dv4000 Notebook

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Computer is stuck on welcome screen

I have tried restarting in safe mode, last known good configuration. computer won't go past welcome screen. what is the problem and how can it be fixed. this is on my sister's hp ze4900. i would really appreciate any advice

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  • cowboyron Jul 14, 2008

    windows xp home edition

  • Dave May 11, 2010

    please post the OS you ar erunning XP or Vista?

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The file system (rather than the physical data) may be damaged on the HD. Try this:

1) Boot the computer using a Windows XP setup disk. (It doesn't matter if it's Home or Pro or what Service Pack. A Win 2000 setup disk should also work.)

2) At the first screen where you can respond, hit R to enter the Recovery Console. ***make sure it is RECOVERY not REPAIR***

3) At the command prompt you will get, type the command CHKDSK /P

When CHKDSK is finished running (it may take a LONG while), type EXIT and reboot from the HD. Windows just may start OK. **** DONOT reboot or power off untill it completes. Make sure it has mains power connected so batteries cannot go flat***

Posted on Jul 14, 2008

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1 Answer

Start my pc on safemode


Windows 2000 and XP users Tip: If you are running Safe Mode because you cannot get into Windows, you may want to first try loading the last known good configuration.
To get into the Windows 2000 and XP Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.
Trouble Getting into Windows 2000 or Windows XP Safe mode - If after several attempts you are unable to get into Windows 2000 or Windows XP Safe Mode as the computer is booting into Windows, turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.

Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice. Once you're done in Safe mode if you want to get back into Normal Windows restart the computer like you normally would and let it boot normally. Click here to get additional information about getting out of Safe mode.
loading the last known good configuration.To get into the Windows Vista and Windows 7 Safe Mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu.
Trouble Getting into Safe mode - If after several attempts you are unable to get into Safe Mode as the computer is booting into Windows, turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.

Choose Advanced Options for: Microsoft Windows Vista
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Driver Signature Enforcement
Start Windows Normally
Description: Start Windows with only the core drivers and services. Use
when you cannot boot after installing a new device or driver. Once you're done in Safe mode if you want to get back into Normal Windows restart the computer like you normally would and let it boot normally.

Aug 13, 2014 | PC Laptops

1 Answer

Restarting a nextbook


Please turn off the computer, start hitting F8 at the start-up and then choose last known good configuration. If this does not work, choose Safe mode options.
If still does not work, please try to restore the computer to factory settings.

Jun 02, 2013 | PC Laptops

1 Answer

I have a toshiba protege 7100 series and it won't boot past the windows screen


Try hitting F8 during startup and choose last known good configuration.
Or you could try starting in safe mode and doing a system restore.
Have you made any changes to the system prior to this problem, as sometimes installing programs/drivers can cause similar issues. If so you will need to remove or configure the program causing the conflict. You can do this in safe mode.

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1 Answer

My Acer Aspire one won't go past windows xp loading page but i can get on through safe mode, how do i get passed windows without it restarting?


go into safe mode then restart
when it turn back on press f8 buttonrepeatedly until the option screen appears select last known configuration option you should get in

May 30, 2011 | Apevia Aspire One A150-1777 Netbook

1 Answer

Starts up until welcome screen, then goes black


Hi there,

Try Last Known Good Configuration. From shutdown turn the computer on and as soon as you see the DELL logo start tapping F8. Advance Boot Options will appear and then use the up or down arrow keys to go to Last Known Good Configuration and press Enter.

If that does not work:

Try booting to safe mode. After powering the computer up when you see the DELL logo start tapping F8 from your keyboard and then choose "Safe Mode" or "Safe Mode with Networking" if you're able to boot up successfully go to Start-> All Programs-> Accessories-> System Tools and then System Restore.
Restore your computer to a date when it was working.


Hope you found this helpful!

Apr 19, 2011 | Dell Latitude D505 Notebook

1 Answer

My acer is stuck in the Windows xp screen and wont start up, I had turned it off and restarted it get to safe mode screen, but had not helped.


When you restart your laptop, keep pressing F8 until you see the "Windows Advanced Options Menu:"

Then choose "Last Known Good Configuration".

This will restore your computer to a previous configuration and might undo some changes you did to your computer before the problem happened.

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4 Answers

MY LAPTOP WENT OFF DURING UPDATES NOW IT WONT FINISH LOADING, it comes up update 3 of 3 then restarts and says same again keeps doing it not letting me in to lap top anymore seems stuck on updates


Hold F8 while booting to go into safe mode, or last known good configuration. Then, preform the update from there, and that should fix your problem.

Feb 28, 2011 | Acer PC Laptops

1 Answer

STOP: 0x0000000024 that is the error message I am receiving and can't seem to get past the screen that gives you the option to start in safe mode


if this happens when starting to boot to Windows, try last known-good config. When system is restarting, tap F8 a couple of times to get to the Advanced Options menu where Safe Mode is also listed. Select Last Known-Good Configuration if available and press Enter. If this does not work, try selecting Safe Mode. If you can get to Safe Mode, you can try System Restore to a previous restore point available when your system is working properly. If none of the things work, try Windows repair or reinstall. Make sure to try to backup data if you can before doing any reinstall or repair.

Sep 16, 2010 | Compaq Presario Notebook

1 Answer

Unit wont start, gray screen then goes to a screen with options on how to start unit and then goes blank


Answer:To load the last known good configuration in Windows 2000 / XP reboot the computer and as it's booting booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key.
Trouble Getting into Windows 2000 or Advanced Options menu - If after several attempts you are unable to get into Windows 2000 or Windows XP Safe Mode as the computer is booting into Windows turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message as the computer is booting. If this occurs instead of pressing and holding the "F8 key" tap the "F8 key" continuously until you get the startup menu.

Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
As can be seen from the above example, you should be able to highlight and press enter to load the last known good configuration. Once completed the computer should restart and attempt to load into Windows.
Will running the Last Known Good Configuration delete anything?
No, running the last known good configuration will restore your last good system settings and will not delete anything. The only thing you may have to reinstall programs you have recently installed because the configuration for those programs may have been lost.

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1 Answer

My HP Mini 1000 XP will not restart, it gets stuck on the Windows XP welcome screen


Press F8 during boot this will take you to boot options select "Last Known Good Configuration" or select Safe Mode to perform a system repair.
To repair your system follow the steps below
1. Click Start and open Run on the Start menu.
2. Type (or copy and paste) C:\WINDOWS\system32\restore\rstrui.exe in the Run box.
3. This will open System Restore now select the first option (restore my computer to an earlier time) and click next.
4. Select a date when your network last worked and complete restoration.
Do not worry about selecting the wrong date you can always undo any restore within system restore you will select undo last restore.

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