Question about HP Pavilion dv4000 Notebook
I have tried restarting in safe mode, last known good configuration. computer won't go past welcome screen. what is the problem and how can it be fixed. this is on my sister's hp ze4900. i would really appreciate any advice
The file system (rather than the physical data) may be damaged on the HD. Try this:
1) Boot the computer using a Windows XP setup disk. (It doesn't matter if it's Home or Pro or what Service Pack. A Win 2000 setup disk should also work.)
2) At the first screen where you can respond, hit R to enter the Recovery Console. ***make sure it is RECOVERY not REPAIR***
3) At the command prompt you will get, type the command CHKDSK /P
When CHKDSK is finished running (it may take a LONG while), type EXIT and reboot from the HD. Windows just may start OK. **** DONOT reboot or power off untill it completes. Make sure it has mains power connected so batteries cannot go flat***
Posted on Jul 14, 2008
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Posted on Jan 02, 2017
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