Question about GE GSS20IEP Side by Side Refrigerator

1 Answer

GE GSS 25QF Side by side Refrigerator

Freezer works--refrigerator is getting warm. We pulled the bottom off on the
back and cleaned it. saw no ice there. fan seems to be blowing.
this thing has been a lemon from the get-go. GE replaced the doors
in Aug of 07. it is 5 year s old and i just let the maintenance contract
run out.

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  • 1 more comment 
  • bway Jul 14, 2008

    no frost buildup

  • bway Jul 17, 2008

    I did reply--anyway--YOU were correct, it was the defrost heater--cost me almost $200 to get it fixed. Thanks for your help--you're good.....

  • Anonymous Sep 06, 2008

    I think these were built on a friday or a monday . I have gone
    Through everything lost lots of product and GE wants to hear
    Nothing.

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  • Master
  • 481 Answers

Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

Posted on Jul 14, 2008

  • 1 more comment 
  • Mike Durland
    Mike Durland Jul 16, 2008



    • none of my free suggestions have helped you at all?

    •  if you feel the issue with the machine is something else let me know, i will try to help you figure it out.
    Mike


  • Mike Durland
    Mike Durland Jul 17, 2008

    since i did help, could you increase my rating?

  • Mike Durland
    Mike Durland Aug 05, 2008

    ince i did help, could you increase my rating?


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