Question about Computers & Internet
What is the internal error message, (error 500?)
and im assuming you're using the disc
take that thing out and click on start, run, type cmd and click ok
black window pops open
type ipconfig and see what your gateway is
it should be 192.168.1.1
if default gateway is blank
type ipconfig /release (there is a space between ipconfig and the / mark)
ipconfig /renew (there is a space between ipconfig and the / mark agian)
type ipconfig again, if still no gateway
click start, control panel, net work connections, right click your local area connection and click properties.
In the window where its talking about client for microsoft networks, double click the bottom line that says internet protocol TCP/IP
in the window that pops open, make sure you have the box marked by 'Obtain an IP address Automatically',
and press ok and ok again.
if you get a
then your computer sees the router
if you get back a message that host is unreachable, you can check to see that your nic is ok by typing
netsh diag gui
and clicking ok
a help and support window opens eventually
click 'scan your system'
when its done, look down at the bottom at modems and network adaptors
at the right, if its blank or fail, is bad
if pass, then you need to maybe try new ethernet cable, and or reset the router
also, try to set it up in safe mode, a firewall may be blocking you
click on start, run, type msconfig and click ok
a system configuration utilities window opens
click on the boot.ini tab
put a mark by network
move 2 to teh righr and put a mark by network
drop down and click apply and move left and click close
restart the computer
it will come up in safemode
click on your user account and click ya when it asks
do you want to run in safe mode
when you in safe mode, open internet explorer and type 192.168.1.1 and see if you can access the router
the username and password are both admin
if you have DSL, set it up for PPPoE on the basic set up tab and put in your username (your email address like email@example.com) and your password)
click save changes at the bottom and continue
click the status tab and if it says connect, click it
if it says disconnect, leave it alone and open antoher internet explorer window and go to yahoo.com to see if you online
if you are, click start, run, type msconfig and click ok
when the window comes open, click on the boot.ini tab again and unmark safeboot, click apply and close and restart the comptuer to get back to regular mode.
hope this helps alittle
Posted on Jul 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 08, 2008 | Computers & Internet
Aug 29, 2008 | Computers & Internet
Aug 26, 2008 | Computers & Internet
Aug 12, 2008 | Computers & Internet
Jul 18, 2008 | Computers & Internet
Jun 19, 2008 | Computers & Internet
Apr 17, 2008 | Computers & Internet
Apr 08, 2008 | Computers & Internet
Mar 16, 2008 | Computers & Internet
267 people viewed this question
Usually answered in minutes!