Question about Arris SURFboard SB5120 Modem
I recently purchased and installed a Netgear router with my Surfboard modem and all was well for a week, then the ethernet cable running from my router to the desktop has apparently failed. Prior to that I had the modem with an ethernet cable going from the modem to the desktop. The new wireless router allows for 1 wireless laptop, 1 phone modem, and I have an ethernet cable connected to the desktop. Why would the laptop, phone, & desktop work all work well for a week, then all of the sudden the only thing not working is the desktop. The modem & router have to be working since the wireless laptop & phone modem are working. I can't figure out why the hard wired ethernet cable from the router to the desktop isn't working. Any ideas?
Check the socket in either the router or the PC. I had the same problem, only with my modem. When I inspected the port, the pins were misaligned, causing it to drop a connection. I corrected mine with a screwdriver, which is not ideal but it works.
Posted on Jul 14, 2008
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