My washer makes a sound that makes me think the drain pump is trying to turn but it cannot. (Thumping Sound??) I drained the water manually from the filter cleanout door and checked the filter but found nothing in it to clean out. No error codes are displayed.
If the impeller is blocked from turning does someone know how to get at it to clear a blockage? Machine is set back into a closet.
Thanks,
Ron
The only way to get into the drain pump is to have the top panel, the control panel and the front panel removed. You will have to move the washer out of the closet to get the 2 screws holding the top in place.
Posted on Jul 23, 2008
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CoolTech.
Thank you very much for the response. I did pull the machine out of the closet and removed the rear access panel to take a look. After seeing that I could not get to the drain pump from there (As you said) I deceided to take one more quick look at the filter in the front. I removed the filter and found nothing in it but probing in the filter compartment with my finger for a while I felt something loose and after moving it around for a while I was able to remove a small finish nail that must have been in a pants pocket and was able to get passed the filter. The nail was quite rusty. Hard telling how long it had been there but apparently it was impeding the drain pump impeller because after I removed it everything was fine. I replaced the back cover and put the maching back into the closet and all is well again. Lesson learned.....Check this filter more often and DOUBLE check pockets when loading the machine. Thanks again,
Ron
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