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Maytag Neptune washer model #MAH4000AWW, Press start botton starts filling then shuts off after a few seconds. Move to spin it begins draining then shuts off after a few seconds

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  • twinchevys Jul 15, 2008

    I chickened out on fixing it myself and took it to the shop today. Like an old chevy truck,easy fix, but the new ones with computer chips etc.,go to the shop! Thanks neptune dude, at least they won't be able to rip me off as easily knowing what they are dealing with!!!

  • eandmcurd Nov 19, 2008

    I have a MAH4000AWW that will not spin. When it gets to the cycle where the tumble motor should turn, the washer turns off. I removed the motor control bd. and found a shorted zener diode and a burned resistor. I replaced both but have the same problem. The only identifier on the diode was "15"which I assumed to be a 15v zener. Please hekp.

  • lacosta20 Dec 05, 2008

    Some how the washer does not turn on any cycle. When you start the cycle it gets full of water but tumbler does not turn. Remove back cover and remove belt. Motor does not turn at all, while the machine is trying to go through cycles. Before it stop working machine was doing a growling sound and all of the sudden stop working. Could it be the motor itself? HELP!!!

  • Anonymous Mar 12, 2014

    maytag neptune does not stop filling unless you shut it off

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Check out your motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness.

These kits are offered on the www.neptunewaxmotor.com order form and they ship UPS Ground.

This kit takes about an hour to install.


Don't forget to see the info on the website regarding the defective door latch wax motor that will eventually fail and damage your machine control board.



Posted on Jul 15, 2008

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My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

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If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

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I press the start button, it starts to fill then shuts off after a few seconds. If I go to drain cycle, I press the start button, it begins to drain the shuts off after a few seconds. No noises or...


Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness. This kit takes about an hour to install. See www.neptunewaxmotor.com for step by step pictures on how to disassemble your Neptune.

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