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My cumputer's sound isn't working - Computers & Internet

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  • Britain Turner
    Britain Turner May 11, 2010

    what kind of computer do you have?


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Hi Kelseystortz,

Please follow the steps to fix your sound issue.

Step 1:

Check whether your speaker is connected to the green port at the back of the computer.

Step 2:

1. Click Start >> Run >> type and click okay.
2 You will get the device manager screen.
3. Click the (+) sign next to the Sound, Video and Game Controller.
4. Right - click on the listed AC'97 or Realtek and select uninstall.
5. Then Right - click on the top computer icon and choose "scan for hardware changes" or reboot the PC.
6. Sound should work now.

Step 3:

If the above steps does not work try this

1. Click Start , Run , and enter services.msc into the Open field.
2. Scroll down the list of services and find Windows Audio.
3. Right-click Windows Audio and select Properties
4. Select Automatic from the Startup type dropdown list, and click Start to start the audio service.
5. Click OK and test for sound.

Step 4:

This is the final step you need to try the system restore

Thanks & Regards

Posted on Jul 14, 2008

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