Question about Lexmark X5150 All-In-One InkJet Printer

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Lexmar X5150 Printer whit Hardware error 0502, can you Help Me?

I have a lexmark x5150 printer, scanner, copier, and fax machine. I keep getting the message: hardware error 0502. The cartridges are stalled on the left side and the printer won't do anything. Can someone help me??

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  • 3 more comments 
  • sorokopud Aug 01, 2008

    only get part of the page gets printed



    i have checked the cartidges to make sure they are properly

    set in and have also checked the power lines



  • busterharper Aug 07, 2008

    don't know what to do

  • Anonymous Aug 16, 2008

    Hardware error 0502


  • denisejk360 Oct 26, 2008

    power strip came off inside printer.help

  • JacQuie Chocolot Apr 23, 2009

    Hardware Error 0502, I purchased new ink cart. what can I do???

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Http://search.lexmark.com/printer/US/en/17K0000

Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. Geokohler@gmail.com

George

Posted on Jul 25, 2008

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1 Answer

Printer error 0502


The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.

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see on this site. I had the same problem before 15 minutes and it helps :)

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Feb 15, 2009 | Lexmark X5150 All-In-One InkJet Printer

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Hardware error : 0502


  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5150.
  3. Leave the power cable disconnected for 30 seconds.
  4. Reconnect the power cable and switch the printer on again.
  5. When the printer powers up, you will need to select the desired settings.

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if ur getting black pages whn copying it shows that the scanner is defective. call lexmark tech support 800 332 4120 & have them give u a 20% discount to buy a new printer

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Hardware Error 0502 displaying on the LCD of my Lexmark X5150


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

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Hardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.

Mar 04, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge stall


I have a lexmark x5150 printer, scanner, copier, and fax machine. I keep getting the message: hardware error 0502. The cartridges are stalled on the left side and the printer won't do anything. Can someone help me??

Feb 18, 2008 | Lexmark X5150 All-In-One InkJet Printer

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